Discovery Fundamentals On Demand - Unable to complete task - validate MID server
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago
I am taking the Discovery Fundamentals On Demand course, and I am failing the task "Validate mid server".
When opening the MID Servers it says that the assigned MID server is down and not validated.
If I attempt to validate it, it says "validating" forever.
I am not able to RDP into the assigned MID server because 'learner' does not work with the provided password.
I have asked the automation to create a new instance, but this has the same issues; no valid MID server and not able to RDP into the server that should be running it to see if I can fix it.
I am therefore unable to complete this step, and without a functioning MID server the rest of the course is moot.
How to fix?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago
Try cache clear and do the activity again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
Thank you for your reply.
I am not sure how clearing the cache will make the MID server status go to Up and become validated, but I attempted this, and this did not change anything.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
5 hours ago
RDP will not work on Lab instances. Generally, the MID Server should be up and running—please validate this after a few minutes. If the issue persists, it's better to log a Now Learning case or try the same instruction steps again.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
6 hours ago - last edited 6 hours ago
Please refer below post where I explained the steps to follow in detail
https://www.servicenow.com/community/itom-forum/mid-server-status-not-going-to-up/m-p/3377785/page/2
You can take RDP to the MID server and try to resolve the issue.
If it does not work, terminate lab instance and provision new instance. If it is same issue with new instance, try creating a support case with Now Learning team from below link
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
