Email

RaviSankar54
Tera Contributor

If a user click unsubscribe in the email notifications sent by service now 
will he get the mails or nor ....?
If not how he will subscribe again...?

 

 

1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage
Tera Sage

@RaviSankar54 

 

The use can update his notification preferences to receive the mails again. To see the notification preferences, he can go to Profile -> Preferences -> Notifications , then enable Corresponding Notification type.

AnveshKumarM_0-1699537956594.png

AnveshKumarM_1-1699537991803.png

AnveshKumarM_2-1699538032999.png

 

Please mark my answer helpful and accept as solution if it helped 👍✔️

Thanks,
Anvesh

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

@RaviSankar54 

 

Unsubscribe means, user will not get that email in his./ her mail box and yes he/she can subscribe again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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AnveshKumar M
Tera Sage
Tera Sage

@RaviSankar54 

 

The use can update his notification preferences to receive the mails again. To see the notification preferences, he can go to Profile -> Preferences -> Notifications , then enable Corresponding Notification type.

AnveshKumarM_0-1699537956594.png

AnveshKumarM_1-1699537991803.png

AnveshKumarM_2-1699538032999.png

 

Please mark my answer helpful and accept as solution if it helped 👍✔️

Thanks,
Anvesh