At first, I was quite shocked at the depth of this software. After going through the initial classes and earning the Welcome to Service Now Micro Cert, I see that this software is extremely powerful and capable of IT support. Does anyone have any ...
Hello, Quick question. When a task is assigned to a user, the tasks that shows up in the "My Task" area, does that task last forever or does it "expire" or is removed after a set period of time?
Afternoon all, I am on the CMDB Health Simulator, build a query with Non-CMDB Table. I have made it to task 13, got my configuration item and Incident table in the builder and then changed filter for the config item to Owned by is empty and inciden...
Hello,This is my first post so I am not sure if it is the right place. I have tried to pass the Task 6 from Cmdb health Simulator.It keeps failing even looking at the solution. How can i pass the task ?I have updated the state in Audits to only have ...
I'm just trying to log in to Now Learning to finish taking my course, but I'm stuck in a loop that has something to do with single sign-on. I never saw this before, but the browser is going back and forth rapidly between two URLs:https://signon.serv...
Hi there, I am going to take the CSA certificate in 2 weeks. I would like to ask for your recommendation on learning.1. Can you tell me how difficult the questions are and what it will be about?2. Does it contain the content of the Xanadu release?3. ...
I have always just done all my courses on NowLearning and have earned badges and vouchers for alot of courses. I recently discovered "ServiceNow University" Here is the problem I noticed."On ServiceNow University" the same courses I have completed...
I tried several times to perform this task. I have terminated two instances and tried again and again and I a am still not able to validate the task! What is going on?Thank youKind Rgds,Ana
I remember opening ServiceNow for the very first time. I had no idea what I was doing. I clicked around cautiously, created a few records, broke a few more, and hoped I wouldn’t crash the entire system. I wasn’t just learning a tool—I was learning ho...
Hi, I am unable to get the Service Offering to show up in the following step in section 4.2.1: Description: u_holographic_handheld_hhd_user role required to read HHD incident records
Hi folks! I'm going through the ServiceNow Administration Fundamentals (Xanadu) Capstone Project. I'm stuck on Task 3 where we are creating a flow for the Strawberry sFone fulfillment process. Following the instructions exactly, I get stuck on the Wa...
Hello All,I have a situation here and I need help. Here's the scenario:1) I have no access to my previous work email mailbox anymore and I want to access to my certification via ServiceNow NowLearning.2) I tried logging in with my previous work email...
It has been six days that I passed the CSA exam and my certificate is still not showing up in the "brand-new" Now Learning portal / profile. My webassessor account's email and NOW profile's webassessor emails are the same. I created a case after wait...
Hi, I need to get the corelation id between two instances. Can anyone please help on this ? @Ankur Bawiskar Thanks,Spandana.