Resolved! Lab files for Customer Service Management (CSM) Fundamentals On Demand
I am trying to do this course on Now Learning but not sure from where should I download lab exercises for this course. Any help will be appreciated.
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Resolved! Micro-Certifications CSM with Service Management for Implementers / Agile and Test Management Implementation
Hi there, Does anyone know a bit more about these two Micro-Certifications? I couldn't find for example a course on SABA. Also how to get a voucher if there's now course? Kind regards,Mark
Resolved! How to download lab resources for ServiceNow Administration Fundamentals course
I have enrolled in ServiceNow Fundamentals on demand course by yesterday. I'm trying to do the lab activities as per the instruction on the ebook. In order to do so I need instance url, username and password. Please help me to get all this informati...
Servicenow Adminstration Training Inaccessible
Hello Team, I am unable to access Servicenow Adminstration - On Demand training. I tried dropping email to nowlearning@service-now.com got below response. Can someone guide how to reach the Training team who can provision my access NOW LEARNI...
Need Clarity about Delta Exam.
Hi Everyone,I have cleared CSA exam in September 18 2024(Washington D.C). I'm new to ServiceNow and I don't have clarity about Delta exam. Some one please answer my following questions:I)On which version, I have to give Delta exam?II)Till which date ...
Retirement of CIS- APM and CPG certifications
Dear Community, The CIS-APM and CIS-CPG courses and certification exams will be retired on June 30, 2025. Please refer to the NowLearning article below for detailed information. Retirement of CIS- APM and CPG certifications and courses FAQ Certifica...
Resolved! gsftSubmit() Name
Hi there!I've come across gfstSubmit() while studying for the Client-Side UI Actions and I don't understand what does the acronym stands for. Could someone help with this? Thank you!
Resolved! Recommendation for Getting Started with SNOW (without administrative privileges)
Greetings,I'm looking for on-demand training for basic user (without administrative access), looking to create reports, dashboards, and utilize ServiceNow features effectively (create better incidents, features, etc). Could someone please recommend a...
Unable to load instance for Course Introduction to App Engine Studio for Citizen Developers
I am working on the Course Introduction to App Engine Studio for Citizen Developers . I am trying to open my instance to complete the lab work, Each time I open it page says "502 Bad Gateway" What does this mean and how can I fix this issue?
Resolved! got stuck in task 2
Hi everyone ,I'm stuck on Task2, specifically at step3 when i build a filter and run the list of open incidents to show those where the "Assigned to" field is empty and "Assignment Group" is Service Desk i don't get any data, this is because i previo...
Resolved! How long are micro certifications valid?
How long does a micro certification last? Is it recognized by companies?
How can an experienced manager accelerate the journey in the early stages of training?
I am a project manager and have worked in the IT area for around 19 years. I got my PMP in 2008 and since then, I have been managing projects in the area of ​​applications in several companies. My question is: How can an experienced manager accelerat...
HIWAVE learning credits
I'm trying to use learning credits for on-demand courses. My employer is a HIWAVE customer, so I'm told that to connect my account to my employer and utilize learning credits, I need to follow the steps in this KBA https://training.service-now.com/kb...
Impossible to complete course: "Flow Designer: Introduction"
Hello, I'm trying to get my first certification in the ServiceNow regime, but i have severe troubles doing so.I the "Flow Designer: Introduction" course, lesson 3 of 5: "Accessing Flow Designer" i follow the instructions in the instance provided to m...
Create Branch - Create from Tag option missing
I am doing the Workflow training via GitHub NeedIt process. I have carefully followed the instructions 3 times and each time when I get to the Create Branch instructions (linked page below) the only available Box to create the branch is the Branch N...
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