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07-22-2024 05:45 AM
Hi,
I am looking at Gen AI pro plus certification paths (for ITSM, HRSD and CSM). The path was explained during one of June's webinars, however when it comes to the last part of the achivement, Now Assist courses, there were no links provided. Plenty of our consultants are eligilbe for the certification, however after completing the path, they are getting for example "Suite Certification - Now Assist for CSM Pro Plus" not Gen AI one. Can someone provide the proper links to Now Assist courses? Please see attachment for more clarity.
Many thanks!
Magda
Solved! Go to Solution.
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07-22-2024 06:11 AM
Hi @Magda7
check if the attached pdf helps .
……………………………………………………………………………………………………
Please Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand.
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07-22-2024 06:11 AM
Hi @Magda7
check if the attached pdf helps .
……………………………………………………………………………………………………
Please Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand.
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07-22-2024 06:19 AM
There is CIS, CIS Pro Suite and CIS Pro Suite Plus
CIS is the basic (fundamentals + CIS)
Pro Suite is including PI, PA, VA (and related stuff)
Plus includes the Now Assist for X Implementer
Combined, it's the Gen AI ready one. Professional Suite Plus = Gen AI ready.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-22-2024 07:06 AM
Hi Mark, thanks both for the solutions. @Satishkumar B you doc was very helpful. However, just to be sure, our consultants followed the exact path and the certification popped up is "Suite Certification - Now Assist for CSM Pro Plus" (please see attached screen shot) , please confirm if that equals "Gen AI ready one." Many thanks!
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07-23-2024 12:01 AM
As I already mentioned: yes it is. You could raise a case with NowLearning if you want the official acknowledgement.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark