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04-13-2023 09:05 AM
What is the difference between the groups in different applications ? for e.g.
1. User Administration -> Groups
2. System Security -> Users and Groups -> Groups
3. Resources -> Groups
All these aforementioned links navigates to the same page with same data.
Solved! Go to Solution.
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04-13-2023 02:37 PM
@sachinmore The different groups in ServiceNow refer to different categories of groups that are used for various purposes across the platform.
User Administration -> Groups: This is a standard group management application in ServiceNow. It is used for managing groups of users in the system. These groups can be used for a variety of purposes, such as granting access to applications, assigning roles and permissions, and defining workflows.
System Security -> Users and Groups -> Groups: This is another group management application in ServiceNow. It is used for managing groups of users and other groups in the system. These groups can be used for similar purposes as in the User Administration -> Groups application.
Resources -> Groups: This is a different type of group in ServiceNow. It is used for grouping resources such as CIs (Configuration Items), catalog items, or other business services together. These groups are often used for reporting and managing services, such as assigning ownership or tracking performance.
The main difference between these different groups is their purpose and context. User Administration -> Groups and System Security -> Users and Groups -> Groups are primarily focused on managing access and permissions for users and groups, while Resources -> Groups are focused on grouping resources for reporting and managing services. However, all of these different types of groups can be used in various ways across the platform depending on the needs of the organization.
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04-13-2023 02:37 PM
@sachinmore The different groups in ServiceNow refer to different categories of groups that are used for various purposes across the platform.
User Administration -> Groups: This is a standard group management application in ServiceNow. It is used for managing groups of users in the system. These groups can be used for a variety of purposes, such as granting access to applications, assigning roles and permissions, and defining workflows.
System Security -> Users and Groups -> Groups: This is another group management application in ServiceNow. It is used for managing groups of users and other groups in the system. These groups can be used for similar purposes as in the User Administration -> Groups application.
Resources -> Groups: This is a different type of group in ServiceNow. It is used for grouping resources such as CIs (Configuration Items), catalog items, or other business services together. These groups are often used for reporting and managing services, such as assigning ownership or tracking performance.
The main difference between these different groups is their purpose and context. User Administration -> Groups and System Security -> Users and Groups -> Groups are primarily focused on managing access and permissions for users and groups, while Resources -> Groups are focused on grouping resources for reporting and managing services. However, all of these different types of groups can be used in various ways across the platform depending on the needs of the organization.
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04-17-2023 10:11 AM
Thanks @DUGGI