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CSA

Hello everyone, I have some questions,1) Will the ServiceNow team go through NowLearning to make sure one has completed all the courses and all the labs to issue the CSA certificate?2) The Administrator fundamentals course doesn't have a validate opt...

Resolved! My CSA exam got suspended

Hello All If some one can help me , I went through a few of the similar questions , hence posting it here to get some clarity , My CSA exam got suspended not sure the reason , the exam was not even started and before I could accept the exam clauses ,...

Powerskill

I'm looking to complete the following course(s) Agile Business Analysis: Getting and Writing Lean Requirements and Process Flowcharts & Process Mapping: The Beginner's Guide which are Powerskill   its states you have to subscribe  can someone explain...

GurpritT by Giga Contributor
  • 284 Views
  • 1 replies
  • 0 helpfuls

Resolved! CSA Certification

Hi there, Is it mandatory to complete Service Now Administration Fundamentals in order to take CSA exam? I have created my webassessor account, can I directly register for CSA exam without completing Service Now Administration Fundamentals? ThanksPri...

Spriyanka by Tera Contributor
  • 1447 Views
  • 9 replies
  • 7 helpfuls

Auto reply for closed changes

Hi , While user send an email to the closed tickets like change, then the auto reply email should be triggered to the sender from ServiceNow that "Your ticket is already closed please raise new ticket" .As of now we have configured the below steps.1....

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Deepthi24 by Tera Contributor
  • 603 Views
  • 2 replies
  • 0 helpfuls

Resolved! Software Asset Management Simulator task issue

Hi everyone!  I am stuck on one of the tasks for the SAM Simulator. I've been looking through the documentation, but always end up at the same page called "Software license usage" (link is below in the validation error), also the virtual agent has no...

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MartinV by Tera Contributor
  • 2748 Views
  • 5 replies
  • 11 helpfuls

Combining multiple ServiceNow IDs

I've now managed to amass a lovely set of different ServiceNow logins: my current employer, my former employer, my former employer's primary client, and my personal one.  I have badges under some and my Community ranking under another.  Before I dive...

List and Filter Task

Hello,So I got to this stage but my interface does not contain the category section where I can set it to software. I had to use the list controls to Select the Priority column to sort the list so that 1-Critical incidents and, for State I had to use...

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BankoleA by Giga Contributor
  • 296 Views
  • 1 replies
  • 0 helpfuls