Forum Posts
Resolved! LAB 4.2 Section 4-Issues updating the write rule with the 'Asset tag' field
Hello Everyone,I’m currently working on Lab 4.2: Create Access and Controls, specifically Section 4, in the SNAF course. During the step to "Add New Access Controls for Read, Write, and Create,"I notice a discrepancy with the steps from the course i...
Unable to complete Platform Analytics task
Unable to see the pie chart after selecting the option from Priority column header, it is showing just blank page, how many times I try it is the same thing
Help choose which ITSM processes to train multiple groups of Fulfillers in for a brand new roll out
We are about to embark on a brand new ITSM onboarding and have paid for Tier 4 of Impact for training of up to 5 ITSM processes for our Process Users. Now we must choose which 5 process are best to train our ITIL user community on. The obvious top ...
Resolved! Purchase certification vouchers in bulk and assign it to those who will be taking certification?
Hi all, our company is planning to send a few of our employees to certification. Is it possible to purchase certification vouchers in bulk and how do we go about it? Any help is greatly appreciated, thanks!
Riseup With Servicenow NextGen Programe
Hi All, Can anyone please share what is the latest update on Riseup event please, as per my knowledge progran start date is 16 June 2025 but till now i have not received any link to join the class
CIS-CSM Preparation Tip
Hi All, Wanted to share my experience for folks trying to get past the CIS-CSM certification.If I recall correctly, back in 2022, I might have started with the "Implementer Career Journey" path or the "System Administrator path", as we were undergoin...
Resolved! doubts
1. Which of the following are not included in an Update Set, by default? (Choose four.)A. HomepagesB. DataC. Published WorkflowsD. Business RulesE. SchedulesF. Database changesG. Related ListsH. Report DefinitionsI. Scheduled JobsJ. Client ScriptsK. ...
Assistance Required for Claiming ServiceNow Fundamentals Course Voucher
I enrolled in the ServiceNow Fundamentals course using a $500 voucher and have successfully completed the course. However, when I try to access the certification exam, I am being asked to pay an additional $300.Could you please look into this and ass...
Resolved! How to register for an exam in Webassessor account?
Can anyone tell me how to register for an mainline exam(CSA) in webassessor account and what are the necessary things and ID proofs need to be ensure before registering.How to opt for exam location and date?
Resolved! Certification Name and Government ID Name ?
i've an doubt that in my webassessor account for certification exam name is REVURI REDDY SAMPATH and in my Govn.ID name is Revuri Reddy Sampath.is there any issue in this to register an main CSA exam?can anyone clear my doubt.
Administration Fundamentals On Demand Lab 7.1
I am working on the Administration Fundamentals On Demand Lab 7.1. The very first task is to prepare a form. It says:1. Prepare the Manufacturer form (All > Organization > Manufacturers, then Configure > Form Layout): Add Contact field to the fo...
Resolved! Validate Task button is missing in CSA course
Hello everyone, I am working on CSA training course: ServiceNow Administration Fundamentals On Demand (Xanadu). I completed the Modules 1 lab exercises but didn't find validate task button, attached a screenshot, please advise Thanks
Resolved! Decision trees creation in Knowledge Management - yokohama
Hello, I am very new to ServiceNow and I'd like to know which On Demand classes can I take to learn how to create Decision trees in Knowledge management?My understanding of a decision tree from previous apps is this scenario below:Say I have a user w...