Help with Extend Windows OS - Servers Pattern / Discovery Lab

Jacob Loretto
Kilo Guru

Dear ServiceNow Experts,
I'm trying to finish my Discovery Labs, but I cannot find a way to do it. I have days testing, but I cannot find what is wrong.

I cannot finish the Extend Windows OS - Servers Pattern Lab.

For this, I'm creating two steps:

 

1- Collect Processor Name to get the Processor name from the Win32_processor table:

2023-07-24 00_19_43-Window.png

2- Set Name to Description to write the processor name to Description.

2023-07-24 00_18_39-Window.png

I'm stopped here as I cannot finish the request.

 

This is the Lab Scenario

SCENARIO:

Cloud Dimensions has gained confidence in how easy it is to extend ServiceNow Discovery for applications. Next it would like to extend the Windows OS - Servers pattern to collect the processor name value from Windows Servers and write the value to the Description field. The processor name is an important attribute that Cloud Dimensions wants to report on to assist in future infrastructure planning. 

REQUIREMENT:

As the Cloud Dimensions Discovery administrator, you are tasked with extending the base system Windows OS - Servers pattern to collect processor name from discovered Windows Servers and write the value back to the Description field. Use the following information to accomplish the task.

From the Windows OS - Servers pattern:

  • Create a new Extension Section called Windows OS Extension

Open the Windows OS Extension Section and do the following:

  • Enable Debug Mode using your Windows MID Server IP Address (i.e. 198.51....) for the Host Name/IP

  NOTE: Enabling Debug Mode can take a few minutes.

  • Create the steps needed to collect the processor name and write it back to the Description field of a discovered Windows Server

Hint: One option to collect processor name is to use a WMI query from the "root/CIMV2" namespace, WIN32_Processor table, Name field. Review the steps you created in the iTunes pattern for additional guidance.

 

VERIFICATION:

Before validating the task, perform the following:

  • Save the pattern

NOTE: When creating or updating an extension section, the pattern only needs to be saved and not published.

  • From the MID Server list, checkmark windows_mid and click Pattern Sync to Mid to synchronize the updated pattern with the MID Server
  • Run discovery against your Windows MID Server
  • Confirm the discovered Windows Server Description field is updated with the processor name as shown

2023-07-24 00_28_06-Window.png

1 ACCEPTED SOLUTION
6 REPLIES 6

Jacob Loretto
Kilo Guru

Solution:

2023-07-24 14_50_16-Windows OS Extension - Windows OS - Servers and 1 more page - Work - Microsoft​ .png2023-07-24 14_50_30-Windows OS Extension - Windows OS - Servers and 1 more page - Work - Microsoft​ .png

Does anyone have any information about the "cmdb_ci_proc" table? I can't find it in the base system.

PallaviB2
Tera Contributor

I am not getting Description in configuration> server> windows

 

Jagan7
Tera Contributor

Once you created two steps for WIndows extension. pattern do the below steps, 

 

1. From the MID Server list, checkmark windows_mid and click Pattern Sync to Mid to synchronize the updated pattern with the MID Server.

 

2. initiate the discovery for Windows server(198.51....)