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Hi All, I am unable to validate my task in Lists and Filters​ Task

GaurishShukla
Tera Contributor

Although I followed all the mentioned steps. I am unable to validate my task in Lists and Filters​ Task. 

5 REPLIES 5

Ehab Pilloor
Mega Sage

Hi @GaurishShukla,

 

You can log a case in Now Learning Help Centre if you have followed the instructions and performed the task but validation is not successful. I am not able to access your screenshots, could you paste them in the text box instead of attaching to see what is the issue?

 

Regards,

Ehab

GaurishShukla
Tera Contributor

 

Hi @Ehab Pilloor
Please find here the screenshots.GaurishShukla_0-1728463371498.pngGaurishShukla_1-1728463401364.pngGaurishShukla_2-1728463426174.png

 

Hi @GaurishShukla,

You need filter out active incidents as per error shown. Sort the list in descending order of priority. Use list editing by clicking ctrl and selecting all in state column and change state of all 10 priority 1 incidents at once. 

Use this as reference: https://www.youtube.com/watch?v=WAmE5_fuWu4&list=PLTnCkUVoXIPt32REuLEiJ_9aVdkCx9DA0&index=2

 

If you found my response helpful, please mark it as Solution and Helpful.

 

Thanks and Regards,

Ehab

GaurishShukla
Tera Contributor

Hi @Ehab Pilloor,

Followed the exact same steps. But still it is not validated. Steps screenshots attached here for reference.

GaurishShukla_0-1728466037269.png

GaurishShukla_1-1728466062521.png

GaurishShukla_2-1728466094902.png

Thanks and Regards,

Gaurish Shukla