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HIWAVE learning credits

Karla Chorny
Tera Expert

‎08-20-2024 09:55 AM

I'm trying to use learning credits for on-demand courses. My employer is a HIWAVE customer, so I'm told that to connect my account to my employer and utilize learning credits, I need to follow the steps in this KBA https://training.service-now.com/kb?id=kb_article_view&sysparm_article=KB0014291 however, my account does not have permission to view the KBA.

 

What do I do now?

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6 REPLIES 6

Simon Hendery
Tera Patron
Tera Patron
In response to Karla Chorny

‎08-21-2024 03:35 PM

Good to know. It sounds like you are on track to get things sorted out. Happy learning!

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ScottSt_John
Tera Contributor

‎09-17-2024 03:23 PM

Hi Karla, I also ran into the same permissions issue with that KB.

I ended up finding this KB below which I had access to and should have the information you need.

https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...