Hi everyone ,I'm stuck on Task2, specifically at step3 when i build a filter and run the list of open incidents to show those where the "Assigned to" field is empty and "Assignment Group" is Service Desk i don't get any data, this is because i previo...
How long does a micro certification last? Is it recognized by companies?
I am a project manager and have worked in the IT area for around 19 years. I got my PMP in 2008 and since then, I have been managing projects in the area of applications in several companies. My question is: How can an experienced manager accelerat...
I'm trying to use learning credits for on-demand courses. My employer is a HIWAVE customer, so I'm told that to connect my account to my employer and utilize learning credits, I need to follow the steps in this KBA https://training.service-now.com/kb...
Hello, I'm trying to get my first certification in the ServiceNow regime, but i have severe troubles doing so.I the "Flow Designer: Introduction" course, lesson 3 of 5: "Accessing Flow Designer" i follow the instructions in the instance provided to m...
Hi,I can see the instructor class training costs 2700$. I am also unable to book the CAD exam without completing the training. Could you let me know if I can write a direct exam paying 300 $?
Hi, I'm having an issue getting Task 2 to validate. I believe I have followed all of the instructions given below, but I cannot get it to validate: Question 3 on the task if giving a no record error and have tried to restart my system over and over a...
Hello I'm unable to validate my task. I agree its not mentioned anywhere that we need to select the 10 Critical priority task given in the picture, However when I try to put the status of other critical ones to closed it is giving me error :
Hello, I am trying to sign up for an instructor led course that is scheduled for this Wednesday September 18 to 20. It gives me an option to join a waitlist, but I can't pay for it to confirm. When I look at the details it does say there is one more ...
This video, Employee Center Pro Implementation Tips and Tricks, is not closed captioned. Is it possible to get a full transcript? Thank you.
For taking CIS CSM main line exam, ServiceNow 2 days training is mandatory? I cannot register for an exam from webassessor? Or it won't let me do it?
Hello everyone,I’ve got my CSA certification in June this year and my CIS ITSM certification last week. I’m very comfortable with the platform and I wanna know what should I do next? Which certification should I get? Or if I should try to get some ex...
I'm trying to complete CMDB Health Micro-certification Simulator(Washington) Task 13 : Configure remediation and not able to pass that task even after creating write steps on the instance. I already tried below article but still not validating https...
Just got the email reminding me of my class, which I swore was in the NEW YORK time zone, and it says Syndey...which is almost a 12 hour difference. Canceling class says no refund, is there any way to change it to the New York class, which DOES have...
Hi ServiceNow Team,I have done my CSA(Mar 2023) and CIS-ITSM(June 2023).It is showing that CSA got expired as I didnot take Delta exam.Does that mean my CIS-ITSM also got expired as well?Can I take my other CIS(like CIS-GRC, CIS-CSM) without renewing...