How much does the CSA Administrator Exam cost on top of the "Approved course"?

Andrew Freeman
Tera Contributor

I'm just trying to get a firm answer on how much the exam costs on top of the approved course. All I can find is the $300 15 hour course and the $2400 instructor led course, but nothing about the cost of the exam. 

1 ACCEPTED SOLUTION

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Andrew,

To take the exam, it's necessary to get avoucher. A voucher is the ticket to taking the exam. A voucher is included in the $2400 instructor led course. It's necessary, however, to purchase a voucher after taking the $300 15 hours course. A voucher is priced at US$300. Each voucher is valid on taking an exam 1 time.

If an exam is failed 3 times, it'll be necessary to retake the course.

There is also an annually $200 maintenance fee to renew the certification.

There is also an delta exam with each release of new ServiceNow version. The price of the delta exam is included in the annual maintenance fee.

Employees of ServiceNow partners do get discount on voucher and maintenance fee. I think it was half off.

View solution in original post

2 REPLIES 2

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Andrew,

To take the exam, it's necessary to get avoucher. A voucher is the ticket to taking the exam. A voucher is included in the $2400 instructor led course. It's necessary, however, to purchase a voucher after taking the $300 15 hours course. A voucher is priced at US$300. Each voucher is valid on taking an exam 1 time.

If an exam is failed 3 times, it'll be necessary to retake the course.

There is also an annually $200 maintenance fee to renew the certification.

There is also an delta exam with each release of new ServiceNow version. The price of the delta exam is included in the annual maintenance fee.

Employees of ServiceNow partners do get discount on voucher and maintenance fee. I think it was half off.

There also may be a tax as applicable by the local law.