Platform Analytics Task
I couldn't finish this task even though I had done everything according to the instructions. if you can help me in Select the Details panel, and change the chart name to, Open Incidents by Priority
Forum Posts
Resolved! Is a thorough understanding of the official eBook enough to pass the CIS-ITSM exam?
I am preparing for the CIS‑ITSM exam. If I thoroughly study the official ServiceNow ITSM eBook and understand it deeply, will that be enough to clear the exam, or should I refer to additional resources as well? Kindly guide.
Resolved! What is the Prerequisite for ServiceNow CAD certification
Hi All, I want to take ServiceNow CAD (Certified of Application Development), I completed "Application Development Fundamentals" course and got the Voucher but I don't have CSA certificate, my CSA certificate was expired in Feb 2024. My question is I...
Resolved! Assessment Simulator unable to validate
Hello Community,I am trying to get myself start with SysAdmin training, but it's proving difficult. On the very first assessment task 1, it asks:Task Instructions:1. Impersonate 'Platform User'.2. Set your instance preferences to show date and time f...
Next Experience, Navigation, and Access Task
I am trying to complete this task but the system did not automatically log me in as System Administrator as the instructions stated. Once I click on open my instance, it keeps requesting for username and password and according to the course it is sup...
Stuck on Lists and Filters task from Welcome to ServiceNow Overview (Certificate)
I did every step of the instruction. It is on Default view. I'm not quite sure whether I did the personalized list right. I did remove "Opened" and "Updated by" (screenshot). Any held is huge help. Thanks a lot!
Resolved! Question for Lab 4.3.1 "ServiceNow Administration Fundamentals On Demand (Xanadu) (Course)"
For Section 1, I am being asked to create a list view for verifying import data. It asked me to go to HHDs and Assignees and right-click on the list column header and select Configure > List Layout.I don't see the Configure option.
Lab 4.3.1 won't work
Create list view for verifying import data is the heading. Configure --> list layout won't show...
Resolved! Unable to Complete Lab Steps
Hello, I'm unable to complete step "Link to Indicators" in the "Breakdown Setup Wizard" task in the "Automated Breakdowns" section of the "Performance Analytics (PA) Fundamentals On Demand" course. The step calls for checking the box for the "Number ...
Resolved! Missing Certified Application Developer (CAD) Certification on Partner Portal and Guidance on Retain
Dear ServiceNow Community,I hope you are doing well.I am writing to bring to your attention an issue regarding my Certified Application Developer (CAD) certification. I successfully completed the certification exam a few months ago, and it was previo...
CSA
what are the different ways you can create a favorite for a particular record? Choose two answers?from the record related links, click add favoritesfrom the record form header, click the star iconfrom the record form header, click additional action m...
Servicenow App Development Re-certification
Hi Community,I just want detailed information about Re-certifying my app for new releases of ServiceNow. Process to do it Detailed information with screenshots I have found a document but that has limited information could anyone provide me detailed ...
Resolved! CAD Voucher
Hi, I have completed my Certified Application Development course and my voucher expired after a year. So, I have retook the course and got the new voucher, but when I try to claim it, it says expired. Appreciate help on this! As the UI has changed fr...
ServiceNow University: Assessment Simulator Task 2: Favorite a Filtered List Failed
Hi Team, Please help, I don't know what im doing wrong. All seems okay, please see screenshot. Why is it failing? Thanks.
ServiceNow Administration Fundamentals On Demand (Xanadu): Lab 4.2.1 Steps are Incorrectly Ordered
Hello Everyone, While working on Lab 4.2.1 "Create Access Controls", I noticed that for steps 12-16 in Section 5, that "u_hhd_asset_tagger" role is not yet present to be added to the ACL rule for the asset tag field.Section 6 (which includes creating...
