How to claim servicenow CSA voucher.

[AdarshS13740104]

Hello All,

I have a ServiceNow CSA exam voucher. Whenever I am trying to claim it it is redirecting to me to a page where it is asking me to pay and begin.

Things I have done till now- 
1) Created created Webassessor account. 

- But my Webassessor showing blank , when trying to update and save, it gives me error- "Please wait 24 to 36 hours to link your new Webassessor account. Kindly verify you are attempting to link your Webassessor email address and not your Webassessor login name. If you are unable to link after 36 hours, please open a case and we will follow up" 
even though I have never linked any account in the past, It is still showing blank.

I have tried all possible steps, articles but no help. Can somebody please guide me step by step to fix this and help me claim my voucher in scheduling the exam.

[Nikhil Bajaj9]

Hi @AdarshS13740104 ,

If you are working with any partner company and you have access of partner portal (You can check it with your management) and if you have linked your official ID on webassessor then it will not ask for payment. Vucher will be free in this case , if all prerequisites are met.

[Dr Atul G- LNG]

Hi @AdarshS13740104 

It looks like you may need to pay to claim it. It’s best to speak with your manager and let them know it's showing as a paid option — your company might not have access to free vouchers.

If the issue still persists, consider logging a Now Learning case for further assistance."