How to transfer certificates from office mail ID to Personal mail ID?

[Admin7267]

Hello,

How to transfer certificates from office mail ID to Personal mail ID? 
How many days it will take to transfer the certificates?

[Ravi Chandra_K]

Hello @Admin7267 

Greetings!

you can create a NowLearning Case for the same from your current organization account.

they usually take time to resolve the cases.

for faster response, you can mail partnernow@servicenow.com

they will transfer the certificates.

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.

[Rai Shivam Ajay]

Hello @Ravi Chandra_K ,
Please let me know ,should I put a email to partnernow@servicenow.com to personal email or corporate email.
Thanks
Shivam Rai

[Community Alums · Accepted solution]

Hi @Admin7267 ,

You don't need to send an email to anyone and it takes seconds to trasfer if you can access your office/Company's Now Learning. Provided the webassessor email address is same on both the accounts.

What you have to do is Login to your Company's Now learning Portal,

Click on My profile:

Under My preferences, click on Webassessor Emial address:

Then Edit and remove the email address to unlink and make it blank:

Repeat the same by logging into your personal No learning account, just link/add your Webassessor email address here.

[Ravi Chandra_K]

this works when the webassessor account email is associated with personal account not partner account.

@Admin7267  make sure your webassessor login credentials are your mail/phone no.

as switching to another org disables old org email.

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra.