How to transfer certificates from office mail ID to Personal mail ID?

Admin7267 · ‎07-30-2023

Hello,

How to transfer certificates from office mail ID to Personal mail ID?
How many days it will take to transfer the certificates?

Community Alums · ‎07-30-2023

Hi @Admin7267 ,

You don't need to send an email to anyone and it takes seconds to trasfer if you can access your office/Company's Now Learning. Provided the webassessor email address is same on both the accounts.

What you have to do is Login to your Company's Now learning Portal,

Click on My profile:

Under My preferences, click on Webassessor Emial address:

Then Edit and remove the email address to unlink and make it blank:

Repeat the same by logging into your personal No learning account, just link/add your Webassessor email address here.

View solution in original post

Community Alums · ‎07-31-2023

Hi @Ravi Chandra_K ,

Please read my answer once again, i did mention that.

Admin7267 · ‎07-31-2023

Hi @Community Alums,

Thanks for the response, I have done the steps that you mentioned and it was helpful. Webassessor Email Address was now updated to my personal Email ID. But now the issue is Webassessor with Office Email Address is having the certificates.

What should I do further to move those certificates as well?

Community Alums · ‎07-31-2023

Hi @Admin7267 ,

You cannot move it further from your side, you will have to raise a Case from Now Learning Portal.

Help Center> Create a Case.

Community Alums · ‎07-31-2023

Hi @Admin7267 ,

VickyRai1 · ‎11-22-2023

Hi @Community Alums

What should we do if do not have the company's email access now ?

is there anyway to transfer those certificates ?