I am unable to see Voucher after completing ITSM and HRSD.

[PratikK43752831]

I have Completed the Human Resources Service Delivery (HRSD) Implementation on Demand (Xanadu) and IT Service Management (ITSM) Implementation on Demand (Xanadu), But unable to see both Vouchers. Provide me Voucher as soon as possible. 

[Dr Atul G- LNG]

Hi @PratikK43752831 

You can go to your Now Learning profile and check if it’s available there. If not, please log a Now Learning case as soon as possible, and the team will guide you.

[PratikK43752831]

I already saw Voucher option but, I did not get vouchers of both ITSM and HRSD courses. so how Can I schedule exams? 

[Dr Atul G- LNG]

Hi @PratikK43752831 

Please log a case with the Now Learning team. I assume you’ve completed all the prerequisites for the voucher, such as mapping your email or webassessor account and receiving the 'Training Completed' email."

[PratikK43752831]

I attached both screenshots of emails received from ServiceNow regarding, Completion of HRSD and ITSM courses.

Can you please elaborate, Where and How should I log a case with the Now Learning team?