Impossible to complete course: "Flow Designer: Introduction"

[Strux]

Hello,

I'm trying to get my first certification in the ServiceNow regime, but i have severe troubles doing so.

I the "Flow Designer: Introduction" course, lesson 3 of 5: "Accessing Flow Designer" i follow the instructions in the instance provided to me by ServiceNow, but the screen im presented with does not resemble the screen in the course. Additionally, there is no button, text or anything that says "Create Application File", which is instructed by the course. I already contacted ServiceNow support team, but it seems it can take weeks for them to do something about it.

I am writing here as a frustrated beginner, in the hope that something can be done to circumvent this, so i can continue my work. Any advice welcome.

[Nivedita Patil]

Hi @Strux ,

can you please  share the instructions provided  by the ServiceNow ?

Mark my answer  as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Strux]

Hello,

I attached pictures of the instructions

[Nivedita Patil]

Hi @Strux ,

open the studio and select 'Social Media Management' App.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Strux]

That is not an option

[Nivedita Patil]

Hi @Strux ,

its available there.  please refer your previous  screenshot.

 select last application ' social media management'.

please mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.