Is CSA exam replaced with AI system administrator?

[SubrataA]

Hello, 

I'm confused, as I was preparing for the CSA exam, but I see that this system administrator changed to AI system administrator. Is this CSA exam available? Or I need to go for an AI system administrator exam. I am from a non-technical background. I have 15 years of experience in business development IT. 

[Dr Atul G- LNG]

Hi @SubrataA 

no, ServiceNow added few content in CSA course , single source of truth is CSA training only.

read ebook and do the training and you all set of exam

[Tanushree Maiti]

Hi @SubrataA 

No . Servicneow has introduced AI System Administrator Career Journey  which is packaged by couple of Servicenow AI courses.

It has 3 stages: Associate AI Administrator ->Professional AI Administrator->Expert AI Administrator

If you are looking for completing CSA certification:

• First complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice (if you have access) : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

• Utilize Community Resources:
• Personal Developer Instance (PDI): Join the ServiceNow developer program to get a free, fully functional environment to practice troubleshooting and development.
• ServiceNow University: Access structured lessons and certification preparation courses on the NOW learning portal/ServiceNow University.
• Networking: Engage with the official ServiceNow community forums and LinkedIn groups to connect with  industry professionals
• Follow Career journey Path for further grow (role wise) in your ServiceNow project