Is the list filtered to only display active incidents? Was the list sorted so that the Priority 1-Cr

poonammalik
Kilo Contributor

2 hours ago

This is the error I am getting inspite performing all the steps correctly as you can see in the attached screenshot. Any help to fix this will be of great help as i cant proceed any further as this is one thing that is stopping me to complete this course.

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Dr Atul - LNG
Tera Patron

an hour ago

Any screenshot?

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ankur Bawiskar
Tera Patron

40m ago

@poonammalik 

please add screenshots and also did it behave the same for admins?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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