Link or Merge two Service Now Accounts

[aha9]

I would like to link my personal now learning account and my company email now learning account. So that my certifications, badges and achievements are reflected in one place. I have already updated my web accessor account and changed my personal email address to my company's  email. There is no button that allows me to link accounts.

[VyshnaviA067963]

Thanks for your reply. I followed your suggestion, but I’m still unable to see my certificate, even though it should be available immediately.

You mentioned to log a case with @VyshnaviA067963, but I’m not sure how to proceed with that.

Could you please guide me on how I can contact or raise a case with @VyshnaviA067963 for further support?

[Dr Atul G- LNG]

Go to Now learning, on left Help Tab is there, click on same, then right side you will see case. There click on New Case. In case you can mention the all details. 

[VyshnaviA067963]

I saw in the Help section that if the certificate is not visible, there may be a waiting period of 3-5 days for it to appear.

So, I think I need to wait for 3-5 days to see my certificate, or is there something else I need to do in the meantime?

[Dr Atul G- LNG]

Nothing else you can do , you need to wait only @VyshnaviA067963 Dont worry, it will sort soon.

[VyshnaviA067963]

Thank you so much