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Tonya Miller · ‎05-08-2023

Registration Now Open for all of 2023 Instructor Led Training Classes!

Looking for an easy way to find ServiceNow's upcoming class schedule to help you plan your training. Well look no further! The list below is showing all dates through the end of August, but our schedule is available through the end of December through Now Learning.

To register for the course, Click on the title to open the course in Now Learning. Click on the Class Options button to find the date you want to select and register for the class.

***Helpful tip: You must be logged into Now Learning to complete you registration.

Available Courses and Classes:

Adopting a Platform Owner Mindset

APOM : Jun 5 - 6, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
APOM : Jun 15 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
APOM : Jul 10 - 11, 2023 (09:00 - 17:00 Central Daylight Time)
APOM : Jun 26 - 27, 2023 (09:00 - 17:00 Central European Summer Time)
APOM : Jul 10 - 11, 2023 (09:00 - 17:00 Central Daylight Time)

Application Development Fundamentals

ADF : May 15 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : May 24 - 26, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : May 30 - Jun 1, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : May 30 - Jun 1, 2023 (09:00 - 17:00 British Summer Time)
ADF : Jun 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
ADF : Jun 06 - 08, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ADF : Jun 7 - 9, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Jun 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jun 12 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Jun 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jun 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jun 19 - 21, 2023 (09:00 - 17:00 Brasilia Time) - Language: Portuguese
ADF : Jun 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jun 21 - 23, 2023 (09:00 - 17:00 British Summer Time)
ADF : Jun 26 - 28, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
ADF : Jun 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jun 26 - 28, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Jun 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jul 3 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ADF : Jul 3 - 5, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
ADF : Jul 5 - 7, 2023 (09:00 - 17:00 British Summer Time)
ADF : Jul 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jul 10 - 12, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Jul 11 - 13, 2023 (09:00 - 17:00 Eastern Daylight Time)
ADF : Jul 17 - 19, 2023 (09:00 - 17:00 Eastern Daylight Time)
ADF : Jul 19 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ADF : Jul 19 - 21, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Jul 19 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Jul 24 - 26, 2023 (09:00 - 17:00 Eastern Daylight Time)
ADF : Jul 24 - 26, 2023 (09:00 - 17:00 India Standard Time)
ADF : Jul 24 - 26, 2023 (09:00 - 17:00 British Summer Time)
ADF : Jul 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 2 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Aug 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
ADF : Aug 14 - 16, 2023 (09:00 - 17:00 Eastern Daylight Time)
ADF : Aug 14 - 16, 2023 (09:00 - 17:00 Eastern Daylight Time)
ADF : Aug 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ADF : Aug 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 23 - 25, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
ADF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
ADF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)

Cloud Provisioning and Governance Fundamentals (Retiring ILT Course – On-Demand Only After June 30, 2023)

CPGF : May 31 - Jun 2, 2023 (09:00 - 17:00 Central Daylight Time)

Cloud Provisioning and Governance Advanced (Retiring ILT Course – On-Demand Only After June 30, 2023)

CPGA : May 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
CPGA : Jun 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)

Configuration Management Database (CMDB) Fundamentals

CMDBF : May 22 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Jun 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Jun 7 - 9, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
CMDBF : Jun 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
CMDBF : Jun 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Jul 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Jul 17 - 19, 2023 (09:00 - 17:00 Central European Summer Time)
CMDBF : Jul 18 - 20, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Jul 25 - 27, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Aug 8 - 10, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Aug 14 - 16, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
CMDBF : Aug 22 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
CMDBF : Aug 23 - 25, 2023 (09:00 - 17:00 British Summer Time)

Customer Service Management (CSM) Fundamentals

CSMF : May 22 - 24, 2023 (09:00 - 17:00 British Summer Time)
CSMF : May 22 - 24, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMF : May 31 - Jun 2, 2023 (09:00 - 17:00 Central Daylight Time)
CSMF : Jun 05 - 07, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMF : Jun 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
CSMF : Jun 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
CSMF : Jul 3 - 5, 2023 (09:00 - 17:00 Central European Summer Time)
CSMF : Jul 5 - 7, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMF : Jul 19 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
CSMF : Jul 26 - 28, 2023 (09:00 - 17:00 British Summer Time)
CSMF : Aug 7 - 9, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
CSMF : Aug 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
CSMF : Aug 21 - 23, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMF : Aug 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)

Customer Service Management (CSM) Implementation

CSMI : Jun 8 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
CSMI : Jun 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMI : Jun 19 - 20, 2023 (09:00 - 17:00 Central European Summer Time)
CSMI : Jun 21 - 22, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
CSMI : Jun 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
CSMI : Jul 13 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
CSMI : Jul 13 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMI : Jul 17 - 18, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
CSMI : Jul 20 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
CSMI : Jul 31 - Aug 1, 2023 (09:00 - 17:00 British Summer Time)
CSMI : Aug 2 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
CSMI : Aug 24 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
CSMI : Aug 24 - 25, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
CSMI : Aug 24 - 25, 2023 (09:00 - 17:00 Central Daylight Time)

Discovery Fundamentals

DF : May 24 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
DF : May 31 - Jun 2, 2023 (09:00 - 17:00 British Summer Time)
DF : Jun 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
DF : Jun 12 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
DF : Jun 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
DF : Jun 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
DF : Jul 3 - 5, 2023 (09:00 - 17:00 India Standard Time)
DF : Jul 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
DF : Jul 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
DF : Jul 10 - 12, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
DF : Jul 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
DF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 British Summer Time)
DF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 Central Daylight Time)
DF : Aug 2 - 4, 2023 (09:00 - 17:00 Singapore/Australian Western Time)

Event Management Fundamentals (Retiring ILT Course – On-Demand Only After June 30, 2023)

EMF : Jun 1 - 2, 2023 (09:00 - 17:00 Central Daylight Time)
EMF : Jun 12 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
EMF : Jun 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)

Field Service Management (FSM) Implementation

FSMI : Jun 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
FSMI : Jun 12 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
FSMI : Aug 9 - 10, 2023 (09:00 - 17:00 Central European Summer Time)
FSMI : Aug 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)

GRC: Integrated Risk Management (IRM) Implementation

GRC-IRMI : May 31 - Jun 2, 2023 (09:00 - 17:00 Central European Summer Time)
GRC-IRMI : Jun 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
GRC-IRMI : Jun 12 - 14, 2023 (09:00 - 17:00 British Summer Time)
GRC-IRMI : Jun 21 - 23, 2023 (09:00 - 17:00 India Standard Time)
GRC-IRMI : Jun 26 - 28, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
GRC-IRMI : Jun 27 - 29, 2023 (09:00 - 17:00 Central Daylight Time)
GRC-IRMI : Jul 17 - 19, 2023 (09:00 - 17:00 Central Daylight Time)
GRC-IRMI : Jul 26 - 28, 2023 (09:00 - 17:00 Central European Summer Time)
GRC-IRMI : Aug 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)

Hardware Asset Management (HAM) Fundamentals

HAMF : May 15 - 17, 2023 (09:00 - 17:00 British Summer Time)
HAMF : May 24 - 26, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
HAMF : Jun 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Jun 21 - 23, 2023 (09:00 - 17:00 Central European Summer Time)
HAMF : Jun 26 - 28, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
HAMF : Jun 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Jul 10 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Jul 17 - 19, 2023 (09:00 - 17:00 Central European Summer Time)
HAMF : Jul 24 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Aug 1 - 3, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Aug 8 - 10, 2023 (09:00 - 17:00 British Summer Time)
HAMF : Aug 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
HAMF : Aug 29 - 31, 2023 (09:00 - 17:00 Central Daylight Time)

Human Resources (HR) Fundamentals

HRF : May 22 - 23, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
HRF : May 23 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : May 30 - 31, 2023 (09:00 - 17:00 Central European Summer Time)
HRF : Jun 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : Jun 15 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
HRF : Jun 15 - 16, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
HRF : Jun 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : Jul 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : Jul 6 - 7, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
HRF : Jul 10 - 11, 2023 (09:00 - 17:00 Central European Summer Time).
HRF : Jul 26 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
HRF : Jul 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : Aug 7 - 8, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
HRF : Aug 9 - 10, 2023 (09:00 - 17:00 British Summer Time)
HRF : Aug 9 - 10, 2023 (09:00 - 17:00 Central Daylight Time)
HRF : Aug 21 - 22, 2023 (09:00 - 17:00 Central Daylight Time)

Human Resources (HR) Implementation

HRI : May 22 - 23, 2023 (09:00 - 17:00 British Summer Time)
HRI : May 24 - 25, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
HRI : May 25 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
HRI : Jun 8 - 9, 2023 (09:00 - 17:00 Central European Summer Time)
HRI : Jun 12 - 13, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
HRI : Jun 15 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
HRI : Jun 19 - 20, 2023 (09:00 - 17:00 British Summer Time)
HRI : Jun 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
HRI : Jun 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
HRI : Jul 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
HRI : Jul 13 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
HRI : Jul 17 - 18, 2023 (09:00 - 17:00 Central European Summer Time)
HRI : Jul 27 - 28, 2023 (09:00 - 17:00 British Summer Time)
HRI : Aug 14 - 15, 2023 (09:00 - 17:00 Central European Summer Time)
HRI : Aug 15 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
HRI : Aug 24 - 25, 2023 (09:00 - 17:00 Japan Standard Time) – Language: Japanese

IT Service Management (ITSM) Fundamentals

ITSMF : Jun 1 - 2, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMF : Jun 1 - 2, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Jun 05 - 06, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMF : Jun 12 - 13, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Jun 19 - 20, 2023 (09:00 - 17:00 British Summer Time)
ITSMF : Jul 3 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMF : Jul 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Jul 11 - 12, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMF : Jul 18 - 19, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Jul 20 - 21, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMF : Jul 24 - 25, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMF : Jul 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Jul 31 - Aug 1, 2023 (09:00 - 17:00 British Summer Time)
ITSMF : Aug 3 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Aug 17 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMF : Aug 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Aug 17 - 18, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMF : Aug 28 - 29, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
ITSMF : Aug 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMF : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)

IT Service Management (ITSM) Implementation

ITSMI : May 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
ITSMI : May 29 - 31, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : May 31 - Jun 2, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Jun 5 - 7, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
ITSMI : Jun 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Jun 6 - 8, 2023 (09:00 - 17:00 Staines, United Kingdom) - In Person Only
ITSMI : Jun 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Jun 7 - 9, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : Jun 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Jun 21 - 23, 2023 (09:00 - 17:00 British Summer Time)
ITSMI : Jun 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Jul 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Jul 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Jul 10 - 12, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Jul 19 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : Jul 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Jul 26 - 28, 2023 (09:00 - 17:00 British Summer Time)
ITSMI : Aug 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Aug 7 - 9, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : Aug 7 - 9, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Aug 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
ITSMI : Aug 22 - 24, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : Aug 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 India Standard Time)
ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
ITSMI : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)

Performance Analytics (PA) Fundamentals

PAF : May 24 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : May 24 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
PAF : Jun 1 - 2, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Jun 5 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
PAF : Jun 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Jun 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Jul 6 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
PAF : Jul 11 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Jul 20 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Jul 24 - 25, 2023 (09:00 - 17:00 British Summer Time)
PAF : Jul 25 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Aug 3 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Aug 16 - 17, 2023 (09:00 - 17:00 Central Daylight Time)
PAF : Aug 17 - 18, 2023 (09:00 - 17:00 Central European Summer Time)
PAF : Aug 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)

Performance Analytics (PA) Advanced

PAA : May 22 - 23, 2023 (09:00 - 17:00 British Summer Time)
PAA : May 29 - 30, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
PAA : Jun 15 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
PAA : Jun 19 - 20, 2023 (09:00 - 17:00 Central European Summer Time)
PAA : Jun 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
PAA : Jul 10 - 11, 2023 (09:00 - 17:00 Japan Standard Time)
PAA : Jul 10 - 11, 2023 (09:00 - 17:00 Central European Summer Time)
PAA : Jul 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
PAA : Aug 8 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
PAA : Aug 9 - 10, 2023 (09:00 - 17:00 British Summer Time)
PAA : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)

Project Portfolio Management (PPM) Fundamentals

PPMF : May 25 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Jun 5 - 6, 2023 (09:00 - 17:00 Central European Summer Time)
PPMF : Jun 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Jun 19 - 20, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
PPMF : Jun 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Jul 6 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
PPMF : Jul 20 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Jul 31 - Aug 1, 2023 (09:00 - 17:00 British Summer Time)
PPMF : Aug 3 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Aug 9 - 10, 2023 (09:00 - 17:00 Japan Standard Time)
PPMF : Aug 24 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
PPMF : Aug 30 - 31, 2023 (09:00 - 17:00 Central European Summer Time)

Scripting in ServiceNow Fundamentals

SSNF : May 22 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : May 23 - 25, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SSNF : May 24 - 26, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
SSNF : May 31 - Jun 2, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jun 5 - 7, 2023 (09:00 - 17:00 British Summer Time)
SSNF : Jun 5 - 7, 2023 (09:00 - 17:00 India Standard Time)
SSNF : Jun 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jun 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jun 14 - 16, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SSNF : Jun 19 - 21, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SSNF : Jun 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jun 20 - 22, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SSNF : Jun 20 - 22, 2023 (09:00 - 17:00 Central European Summer Time)
SSNF : Jun 27 - 29, 2023 (09:00 - 17:00 San Diego, United States) - In Person Only
SSNF : Jul 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
SSNF : Jul 11 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SSNF : Jul 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jul 17 - 19, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
SSNF : Jul 17 - 19, 2023 (09:00 - 17:00 British Summer Time)
SSNF : Jul 19 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jul 25 - 27, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SSNF : Jul 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Aug 2 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
SSNF : Aug 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Aug 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SSNF : Aug 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
SSNF : Aug 15 - 17, 2023 (09:00 - 17:00 Eastern Daylight Time)
SSNF : Aug 16 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Aug 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
SSNF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)
SSNF : Aug 29 - 31, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

Security Operations (SecOps) Fundamentals

SOF : Jun 1 - 2, 2023 (09:00 - 17:00 British Summer Time)
SOF : Jun 5 - 6, 2023 (09:00 - 17:00 Central Daylight Time)
SOF : Jun 15 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
SOF : Jun 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SOF : Jun 22 - 23, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SOF : Jul 3 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
SOF : Jul 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
SOF : Aug 3 - 4, 2023 (09:00 - 17:00 British Summer Time)
SOF : Aug 17 - 18, 2023 (09:00 - 17:00 Central Daylight Time)
SOF : Aug 17 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese

Security Incident Response (SIR) Implementation

SIRI : May 24 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
SIRI : May 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
SIRI : Jun 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SIRI : Jun 19 - 20, 2023 (09:00 - 17:00 British Summer Time)
SIRI : Jun 22 - 23, 2023 (10:00 - 18:00 Australian Eastern Standard Time)
SIRI : Jun 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
SIRI : Jul 18 - 19, 2023 (09:00 - 17:00 Central Daylight Time)
SIRI : Jul 27 - 28, 2023 (09:00 - 17:00 Central European Summer Time)
SIRI : Aug 15 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
SIRI : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)

Service Mapping Fundamentals (Retiring ILT Course – On-Demand Only After June 30, 2023)

SMF : May 24 - 26, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SMF : May 24 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
SMF : Jun 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SMF : Jun 13 - 15, 2023 (09:00 - 17:00 Central Daylight Time)
SMF : Jun 19 - 21, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SMF : Jun 21 - 23, 2023 (09:00 - 17:00 Central European Summer Time)

Service Mapping Advanced (Retiring ILT Course – On-Demand Only After June 30, 2023)

SMA : May 15 - 17, 2023 (09:00 - 17:00 Central European Summer Time)
SMA : May 30 - Jun 1, 2023 (09:00 - 17:00 Central Daylight Time)
SMA : Jun 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SMA : Jun 28 - 30, 2023 (09:00 - 17:00 British Summer Time)

Service Portal Fundamentals

SPF : May 25 - 26, 2023 (09:00 - 17:00 Central European Summer Time)
SPF : Jun 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
SPF : Jun 12 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SPF : Jun 12 - 13, 2023 (09:00 - 17:00 Central European Summer Time)
SPF : Jun 20 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
SPF : Jul 3 - 4, 2023 (09:00 - 17:00 Central European Summer Time)
SPF : Jul 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SPF : Jul 24 - 25, 2023 (09:00 - 17:00 Japan Standard Time)
SPF : Jul 31 - Aug 1, 2023 (09:00 - 17:00 Central Daylight Time)
SPF : Jul 31 - Aug 1, 2023 (09:00 - 17:00 British Summer Time)
SPF : Aug 9 - 10, 2023 (09:00 - 17:00 Central Daylight Time)
SPF : Aug 29 - 30, 2023 (09:00 - 17:00 Central European Summer Time)

Service Portal Advanced (Retiring ILT Course – On-Demand Only After June 30, 2023)

SPA : Jun 6 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
SPA : Jun 8 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SPA : Jun 26 - 27, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SPA : Jun 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)

ServiceNow Administration Fundamentals

SNAF : May 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : May 22 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : May 23 - 25, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : May 23 - 25, 2023 (09:00 - 17:00 British Summer Time)
SNAF : May 23 - 25, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAF : May 24 - 26, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : May 29 - 31, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : May 31 - Jun 2, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : May 31 - Jun 2, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jun 5 - 7, 2023 (09:00 - 17:00 British Summer Time)
SNAF : Jun 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jun 5 - 7, 2023 (09:00 - 17:00 Frankfurt am Main, Germany) - In Person Only - Language: German
SNAF : Jun 06 - 08, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jun 7 - 9, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAF : Jun 7 - 9, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SNAF : Jun 12 - 14, 2023 (09:00 - 17:00 Issy-les-Moulineaux, France) - In Person Only - Language: French
SNAF : Jun 12 - 14, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAF : Jun 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jun 14 - 16, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SNAF : Jun 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jun 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jun 19 - 21, 2023 (09:00 - 17:00 British Summer Time)
SNAF : Jun 20 - 22, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jun 21 - 23, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jun 21 - 23, 2023 (09:00 - 17:00 New Zealand Standard Time)
SNAF : Jun 26 - 28, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAF : Jun 26 - 28, 2023 (09:00 - 17:00 Madhapur, India) - In Person Only
SNAF : Jun 28 - 30, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jun 28 - 30, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jun 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jul 3 - 5, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jul 3 - 5, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
SNAF : Jul 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
SNAF : Jul 10 - 12, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAF : Jul 10 - 12, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SNAF : Jul 11 - 13, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jul 12 - 14, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jul 12 - 14, 2023 (09:00 - 17:00 Staines, United Kingdom) - In Person Only
SNAF : Jul 12 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jul 17 - 19, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jul 17 - 19, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jul 19 - 21, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jul 24 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jul 26 - 28, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Jul 31 - Aug 2, 2023 (09:00 - 17:00 British Summer Time)
SNAF : Aug 2 - 4, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Aug 2 - 4, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Aug 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Aug 7 - 9, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Aug 8 - 10, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Aug 8 - 10, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Aug 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
SNAF : Aug 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Aug 14 - 16, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SNAF : Aug 16 - 18, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Aug 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Aug 23 - 25, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAF : Aug 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
SNAF : Aug 29 - 31, 2023 (09:00 - 17:00 Central European Summer Time) - Language: German
SNAF : Aug 29 - 31, 2023 (09:00 - 17:00 British Summer Time)

ServiceNow Administration Advanced

SNAA : May 23 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : May 25 - 26, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAA : May 25 - 26, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAA : May 25 - 26, 2023 (09:00 - 17:00 British Summer Time)
SNAA : May 29 - 30, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SNAA : May 30 - 31, 2023 (09:00 - 17:00 Central European Summer Time)
SNAA : May 30 - 31, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jun 1 - 2, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAA : Jun 08 - 09, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAA : Jun 8 - 9, 2023 (09:00 - 17:00 British Summer Time)
SNAA : Jun 8 - 9, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAA : Jun 13 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
SNAA : Jun 13 - 14, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jun 15 - 16, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SNAA : Jun 15 - 16, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAA : Jun 19 - 20, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
SNAA : Jun 22 - 23, 2023 (09:00 - 17:00 Central European Summer Time)
SNAA : Jun 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jun 27 - 28, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNAA : Jun 28 - 29, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNAA : Jun 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jul 11 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jul 25 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Jul 27 - 28, 2023 (09:00 - 17:00 Central European Summer Time)
SNAA : Aug 8 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Aug 22 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SNAA : Aug 22 - 23, 2023 (09:00 - 17:00 Central European Summer Time)
SNAA : Aug 24 - 25, 2023 (09:00 - 17:00 Australian Eastern Standard Time)

ServiceNow Platform Implementation

SNPI : May 22 - 24, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNPI : May 24 - 26, 2023 (09:00 - 17:00 British Summer Time)
SNPI : May 31 - Jun 2, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jun 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
SNPI : Jun 6 - 8, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNPI : Jun 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jun 13 - 15, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNPI : Jun 21 - 23, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jun 26 - 28, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SNPI : Jun 26 - 28, 2023 (09:00 - 17:00 British Summer Time)
SNPI : Jun 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jul 3 - 5, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNPI : Jul 5 - 7, 2023 (09:00 - 17:00 Central European Summer Time)
SNPI : Jul 10 - 12, 2023 (09:00 - 17:00 Frankfurt am Main, Germany) - In Person Only - Language: German
SNPI : Jul 10 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jul 12 - 14, 2023 (09:00 - 17:00 Singapore/Australian Western Time)
SNPI : Jul 17 - 19, 2023 (09:00 - 17:00 Central European Summer Time)
SNPI : Jul 18 - 20, 2023 (09:00 - 17:00 Central European Summer Time) - Language: French
SNPI : Jul 19 - 21, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Jul 26 - 28, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Aug 2 - 4, 2023 (09:00 - 17:00 British Summer Time)
SNPI : Aug 7 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Aug 14 - 16, 2023 (09:00 - 17:00 Central European Summer Time)
SNPI : Aug 15 - 17, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
SNPI : Aug 21 - 23, 2023 (09:00 - 17:00 Eastern Daylight Time)
SNPI : Aug 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)
SNPI : Aug 29 - 31, 2023 (09:00 - 17:00 Central European Summer Time)

Software Asset Management (SAM) Professional Fundamentals

SAMF : May 22 - 24, 2023 (09:00 - 17:00 Central Daylight Time)
SAMF : May 31 - Jun 2, 2023 (09:00 - 17:00 British Summer Time)
SAMF : Jun 12 - 14, 2023 (09:00 - 17:00 Australian Eastern Standard Time)
SAMF : Jun 14 - 16, 2023 (09:00 - 17:00 Central Daylight Time)
SAMF : Jun 19 - 21, 2023 (09:00 - 17:00 Central European Summer Time)
SAMF : Jun 28 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
SAMF : Jul 3 - 5, 2023 (09:00 - 17:00 Japan Standard Time)
SAMF : Jul 5 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
SAMF : Jul 19 - 21, 2023 (09:00 - 17:00 Central European Summer Time)
SAMF : Aug 7 - 9, 2023 (09:00 - 17:00 British Summer Time)
SAMF : Aug 9 - 11, 2023 (09:00 - 17:00 Central Daylight Time)
SAMF : Aug 23 - 25, 2023 (09:00 - 17:00 Central Daylight Time)

Vendor Risk Management (VRM) Implementation

VRMI : May 24 - 25, 2023 (09:00 - 17:00 British Summer Time)
VRMI : Jun 8 - 9, 2023 (09:00 - 17:00 Central Daylight Time)
VRMI : Jun 22 - 23, 2023 (09:00 - 17:00 Central European Summer Time)
VRMI : Jul 27 - 28, 2023 (09:00 - 17:00 Central Daylight Time)

Vulnerability Response Implementation

VRI : May 25 - 26, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
VRI : May 25 - 26, 2023 (09:00 - 17:00 Central Daylight Time)
VRI : Jun 6 - 7, 2023 (09:00 - 17:00 Central Daylight Time)
VRI : Jun 13 - 14, 2023 (09:00 - 17:00 Central European Summer Time)
VRI : Jun 29 - 30, 2023 (09:00 - 17:00 Central Daylight Time)
VRI : Jul 11 - 12, 2023 (09:00 - 17:00 Central Daylight Time)
VRI : Jul 20 - 21, 2023 (09:00 - 17:00 Central European Summer Time)
VRI : Aug 1 - 2, 2023 (09:00 - 17:00 Japan Standard Time) - Language: Japanese
VRI : Aug 1 - 2, 2023 (09:00 - 17:00 Central Daylight Time)
VRI : Aug 22 - 23, 2023 (09:00 - 17:00 British Summer Time)

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