Loop between SSO login and Now Learning Home Page

[Rohit Verma]

Hi Everyone,

I recently updated my now Learning account's email address and I got confirmation email that it has been updated.

I was able to login to PDI using new email ID but when I am trying to login into now Learning using new email ID, password, and MFA, it became loop between SSO login and Now Learning home page and was not allowing me to sign in.

I tried every method including cache clear and using different browser and different systems, but the issue persists. I have opened the incidents twice, but they are not giving suitable replies and closing it.

Please assist me on this issue as I need to complete some trainings and schedule exam.

Thank you so much in advance!

Best Regards,

Rohit Verma

[Jim Poisson · Accepted solution]

Try using the Gmail account again

Should be working now

[Rohit Verma]

Hi Jim,
Thank you so much! Yeah, it's working absolutely fine. I appreciate it! ❤️
Warm Regards,
Rohit Verma

[Dr Atul G- LNG]

Glad it solved. 

Thanks @Jim Poisson 

[Rohit Verma]

Hi Atul,

Thanks to you as well! I appreciate your help as well!❤️

Warm Regards,
Rohit Verma

[Dr Atul G- LNG · Accepted solution]

no problem buddy. Keep Learning N Keep Growing

[BrianProvencher]

@Jim Poisson I'm experiencing the same issue. Can you help me out please?