Make the list a favorite and name it My Incidents. Select a color and icon of your choice.

SaravananT · 11 hours ago

I am not able to make list a favorite. pls guide me

Dr Atul G- LNG · 7 hours ago

Click More

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Bhuvan · 7 hours ago

@SaravananT

Go to incident table and apply filter to get list of incidents that you would like to see in favorites. Check and confirm list of records are displayed as per your requirements. Right click on list controls -> Create Favorite

Provide name as per requirements and click on more

Select icon and color and click on Save edits

As per community guidelines, you can accept more than one answer as accepted solution. If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

Nikhil Bajaj9 · 6 hours ago

Hi @SaravananT

Follow the steps given by @Dr Atul G- LNG , If still want to explore furtehr, please check this link-

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/get-started/servicenow-ov...

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj