Not able to find Legal Service Delivery (LSD) Accreditation Exam Link, please help

[ganesh_gothi]

Hello ServiceNow,

We are unable to find the Legal Service Delivery (LSD) Accreditation Exam Link given into the below article:

https://nowlearning.servicenow.com/lxp/en/credentials/legal-service-delivery-lsd-accreditation-exam-...

Could you please help me where we can give this exam, so that we can get Delivery Accreditation.

We did completed "Legal Service Delivery (LSD) Essentials" course and get the completion Delivery Accreditation certificate, but in above article link, we want to give exam as suggested into article.

Could you please guide us.

Attached  "Legal Service Delivery (LSD) Essentials" completion screenshots into attachment.

[Nikhil Bajaj9]

Hi,

Have you gone through this link- 

https://www.servicenow.com/services/training-and-certification/journey/#/lessons/Q4jCpV3Ca_wdUMhPwfb...

Here you will get your answer.

Regards,

Nikhil Bajaj

[Simon Hendery]

Hi @ganesh_gothi 

The screenshot you have shared shows you have already attained accreditation (on Oct 23). That accreditation is the only exam-related achievement that follows from the LSD course.

Do you recall taking a 17-question exam online as part of the course? By passing that online exam you achieved accreditation.

See this link re LSA accreditation:

https://nowlearning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievemen...

[Shrutika Mandlo]

Yes we did took exam but the number of questions were 10 only, and in the guide it was mentioned 17 questions so just confirming if there is any other exam or the one we took is all that we need to complete 

[Simon Hendery]

Ok @Shrutika Mandlo, I understand. I haven't taken the LSD course myself, so I'm not familiar with it. But your Now Learning account is definitely showing you have completed everything you need to do, and received the credential.

My guess is ServiceNow changed the test from 17 questions to 10.