Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

nowlearning login fails

Lasse Korsgaar1
Tera Contributor

Hi,

I am taking a course on nowlearning, where I am login in, I have completed the first 2 sessions and that is also reflected in the overview. However, when I try to complete the 3rd session I am asked to login to rustici.nowlearning.service-now.com, and when I try to with my nowlearning login I am not allowed to login. This means that when I complete the course the course is still listed as incomplete, with only 1% completed.

Anyone knows what to do? Thanks.

find_real_file.png

3 REPLIES 3

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Lasse,

NowLearning seems to be having some problems.

find_real_file.png

To get support, send a feedback as is written in the FAQ. 

Now Learning Feedback 

How do I report a bug? 

Use the Help menu in Now Learning to log a case for support, report a bug, or request an enhancement. Navigate to  “Create a Support Case”,
select “My Profile ” as the Category, and select “Now Learning Feedback” as your subcategory. Please include specific details in the case description.
 

How do I contact Customer Support? 

Login to your Now Learning account at https://nowlearning.service-now.com/lxp, click “Help” at the top of the page, and click “Create a Support Case”.
You can also email 
nowlearning@servicenow.com. For specific Instructor - Lead Training inquiries, email training@servicenow.com.

https://nowlearning.servicenow.com/lxp?id=kb_article_view&sysparm_article=KB0010180&sys_kb_id=26fc97...

Lasse Korsgaar1
Tera Contributor

Well, it might be related. I have contacted the support as you advice - without any luck. But thanks.

I am facing same issue. Raised a support case, but no response so far.