Unable to register for an certification in webassessor
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024 12:59 PM
My NowLearning account is linked properly with webassessor, however, when I login to webassessor to register for the CAD exam ( I already have a valid voucher), I get this message:
To register for an exam, please select an exam from the list below.
however, there is nothing in the list below, the page is empty, I already tried different browsers, not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024 08:41 PM
Hi @sathishasho
Currently, the Blackout window/ maintenance window is going on till 27th Aug, which means during this time all exam are getting updated to latest release. You can book the exam on 28th Aug / onwards.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024 08:45 PM
Hi @sathishasho
IMPORTANT DATES TO REMEMBER
EXAM RELEASE AND EXAM MAINTENANCE: During the Exam Maintenance Window, you will be unable to view our exam catalog or register for an exam. If your voucher is set to expire during the exam maintenance window be sure to select a date prior to the Exam Maintenance window.
2023 Maintenance Fee window: November 16, 2023 - February 13, 2024
Last date to test on the Vancouver version of exams: August 12, 2024
Exam Maintenance Window begins: August 13, 2024
Exam Maintenance Window ends: August 27, 2024
First date to complete Washington D.C. version of exams: August 28, 2024
Vouchers expiring between August 13, 2024 and August 27, 2024 will be extended to September 30, 2024. This extension will not be reflected in your Now Learning account.
During the Webassessor blackout period, all exams versions are updated to the new release. So up to the Webassessor blackout period, all exams will still be on the Quebec release. After the Webassessor blackout period, all exams will be on the Rome release!
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024 09:49 PM
@sathishasho There is a maintenance/black out window for ServiceNow certifications till August 27th. Exams can't be registered till August 27th.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2024 03:54 AM
Hi there,
You just have to wait just a few days... don't worry, it's the same for everyone (also we all can't book anything at this moment on webassessor).
I suspect its due to the webassessor maintenance window. Bit weird of you ask me, but its just how it is. (I would just expect you could book for dates after the window ends, though that's just not how webassessor decided to do it)
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field