Unable to register for an certification in webassessor

sathishasho
Giga Contributor

My NowLearning account is linked properly with webassessor, however, when I login to webassessor to register for the CAD exam ( I already have a valid voucher), I get this message: 

 

To register for an exam, please select an exam from the list below.

 

however, there is nothing in the list below, the page is empty, I already tried different browsers, not working

 

sathishasho_0-1724443188921.png

 

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sathishasho 

 

Currently,  the Blackout window/ maintenance window is going on till 27th Aug, which means during this time all exam are getting updated to latest release. You can book the exam on 28th Aug / onwards.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sathishasho 

IMPORTANT DATES TO REMEMBER

 

 

 

EXAM RELEASE AND EXAM MAINTENANCE: During the Exam Maintenance Window, you will be unable to view our exam catalog or register for an exam. If your voucher is set to expire during the exam maintenance window be sure to select a date prior to the Exam Maintenance window.

 

2023 Maintenance Fee window: November 16, 2023 - February 13, 2024

 

Last date to test on the Vancouver version of exams: August 12, 2024

 

Exam Maintenance Window begins: August 13, 2024

 

Exam Maintenance Window ends: August 27, 2024

 

First date to complete Washington D.C. version of exams: August 28, 2024

 

Vouchers expiring between August 13, 2024 and August 27, 2024 will be extended to September 30, 2024. This extension will not be reflected in your Now Learning account.

 

 

 

During the Webassessor blackout period, all exams versions are updated to the new release. So up to the Webassessor blackout period, all exams will still be on the Quebec release. After the Webassessor blackout period, all exams will be on the Rome release!

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Sandeep Rajput
Tera Patron
Tera Patron

@sathishasho There is a maintenance/black out window for ServiceNow certifications till August 27th. Exams can't be registered till August 27th.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

You just have to wait just a few days... don't worry, it's the same for everyone (also we all can't book anything at this moment on webassessor).

 

I suspect its due to the webassessor maintenance window. Bit weird of you ask me, but its just how it is. (I would just expect you could book for dates after the window ends, though that's just not how webassessor decided to do it)

 

MarkRoethof_0-1724496840613.png

 

 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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