Training and Certifications forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Implement gamification for users

We want to implement the use of gamification and certification to end users. Our goal is to make users fulfil some kind of assessment/quiz to get a certification or badge. That way people from helpdesk can verufy the end user have fulfilled some kind...

AndreaDelga by Tera Contributor
  • 629 Views
  • 2 replies
  • 0 helpfuls

Resolved! free voucher not recieved

Good morning, Community,I completed my Associate System Administrator and Certified System Administrator learning paths on April 8, 2025 (as shown in the attached screenshot). I received a notification in my badges that I’m eligible for the CSA vouch...

バウチャーの再取得

以前にServiceNow Administration Fundamentals On Demand [日本語]を受講し、バウチャーも獲得したのですが、バウチャーの有効期限である1年を超過してしまいました。試験のポリシーによると、CSA試験を受験するためには再度コースを受講してバウチャーを再取得する必要があるとのことですが、コースを再登録しようとしても「レビュー」のボタンしかなく、再登録ができません。どのようにコースを再登録すればよいでしょうか?

MasayaF by Tera Contributor
  • 727 Views
  • 8 replies
  • 0 helpfuls

Resolved! HELP - PROBLEM!! :(

Hi, this morning I was supposed to take my exam as a servicenow administrator but during the pre-test verification phase my external web cam suddenly stopped working and, since it is not allowed to use the internal webcam of the PC, my exam did not s...

federicogal by Tera Contributor
  • 582 Views
  • 4 replies
  • 3 helpfuls

Fix script to change group names

Hello everyone, I need to remove the word SQUAD or squad, from the beginning of the name of 41 groups in the ServiceNow production environment. I need to run it through a fix script to register the change, but I have never used a fix script. Could so...

mariasilva by Tera Contributor
  • 474 Views
  • 1 replies
  • 0 helpfuls

Resolved! Performance Analytics Advanced (PAA) - Lab Index Indicator - No result on Indicator Sources

Hello everyone, I'm doing the Performance Analytics Advance On demand course and I'm having a data problem during the “Index Indicators” Lab. In the “Dependencies” part, we need to create an “ndicator sSurces entitled "Outages" based on the “Facts Ta...

FrancoisL_0-1737555878348.png FrancoisL_1-1737555929645.png
Francois L by Tera Contributor
  • 390 Views
  • 1 replies
  • 0 helpfuls