Payment got cancelled itself although still not refunded

[Bshah]

While registering for an exam, payment got canceled whereas amount got deducted from the account, still not refunded. Contacted bank asking for a canceled receipt. Couldn't find any option to contact support directly! no go
Please help any.

[Deepanjan ghosh]

You will get a help centre option in Now Leaning portal, once you click it, it will open the help centre page, right hand side you will get "Create a case" button, From there you can raise a case for SN team to look into the matter.

If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

[bhanuprakas0680]

Hi ,  Did the amount refunded to you bank account , please provide the solution.