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PDI issue

fatiha12
Tera Contributor

Hello everyone,

I’m currently facing an issue with Personal Developer Instances (PDI) on Now Learning.
I no longer have the button to request or renew a PDI in order to continue my courses.

It appears that I have used all available renewal/extension options, and this issue is the same across all my courses. I’m unable to create an instance, even though an active PDI is required to complete the labs.

Could you please advise what the recommended procedure is in this situation?

Thank you very much in advance for your support.

Best regards,

5 REPLIES 5

Juhi Poddar
Kilo Patron

Hello @fatiha12 

I agree with Atul on this. I would recommend logging a support case through the Now Learning Help Center.

They should be able to assist you with extending or providing a new lab instance so you can continue your training.

 

Thank You

Juhi Poddar