regarding login issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-10-2025 09:26 AM
hey hi , i am not getting otp while i am logging to servicenow learning . it is not working from past week.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-11-2025 07:35 AM
Try some other category where it can connect to human agent and you can interact with support team.
If it does not work, send email to them at nowlearning@servicenow.com
Refer below article for more details,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864171
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-11-2025 07:53 AM
It’s better to log a case with the ServiceNow Learning team if you're able to log in. Are you stuck only at the MFA (Multi-Factor Authentication) step?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-10-2025 10:44 PM
Did you get a chance to review this as I believe the information provided should answer your question
If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
