Repository authentication failed

Azam Razvi · ‎08-04-2023

Hello,

I am getting error "Repository authentication failed, check credentials. Make sure the user has both read and write access" while doing Exercise: Create the NeedIt Application from Source Control.

Please help to come out from this error.

Dr Atul G- LNG · ‎08-07-2023

Hi @Azam Razvi

did you try to use other user ?

Try to change the password and then try.

Check the ACL and roles for the user (service Account).

Please mark my answer helpful or solution accepted if it serves the purpose.

Regards

Atul G

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smukherjee · ‎08-08-2023

Hello @Azam Razvi,

This might be due to one of the following reasons:

1. The credentials of the Credential record in your ServiceNow instance is incorrect.

2. The GitHub token generated does not have the appropriate permissions.

3. There is a mistake while doing "Import from Source Control" in Studio.

-> Please try to regenerate another token, modify the Credential record to match the new GitHub token and check other details are correct, and finally, check if the Import from Source Control works properly. I find it especially easy to mistake the repository branch name, so please double-check that too.

jonsan09 · ‎09-12-2023

Give these steps a try: https://snprotips.com/blog/2022/3/4/how-to-change-servicenow-applications-repositoryurl