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Resolved! List and Filter session

I follow everything right but i cant find priority option for:"5. Select the Priority column to sort the list so that 1-Critical incidents appear first in the list."Someone should please explain how to do that. thank you.

VeeraKarthA by Tera Contributor
  • 782 Views
  • 3 replies
  • 1 helpfuls

Resolved! Clarification on CSA Voucher Exam Attempts

Hello,I recently completed the ServiceNow Administration Fundamentals on-demand course and received the CSA exam voucher.I noticed the term "Multiple Attempts" while registering for the exam. Could someone clarify how many attempts are included when ...

ShanmukhaVM by Tera Contributor
  • 1572 Views
  • 3 replies
  • 2 helpfuls

Resolved! Platform Analytics-Contents Pack broken link

Learning Now-Platform Analytics Overview-Implementation Plan-Key Insight Unable to view Review documentation on available Analytics Solutions (Content Packs) here(opens in a new tab).The link to the Content Packs says "Not Found" Is there another pla...

natalie_a by Tera Contributor
  • 502 Views
  • 2 replies
  • 2 helpfuls

Resolved! servicenow development path

Please help me,  I want to become a service now developer, I have a little knowledge about loops, functions and variables, i know i can learn it from now learning and through youtube courses as well but the thing is whenever I see servicenow JD there...

izzaijaz by Tera Contributor
  • 1897 Views
  • 3 replies
  • 3 helpfuls

Resolved! CSA Certificate

Hi I am planning to give my CSA exam and I am working as an IT operations Analyst. what are my options for free trainings? and can anyone share the recourses and training material. Thanks in Advance

ArshdeepKaS by Tera Contributor
  • 1339 Views
  • 5 replies
  • 1 helpfuls

Resolved! ServiceNow Administration Fundamentals On Demand Lab 5.1 "Cloud Dimensions" Company Is Missing

I have just begun lab 5.1 and have not had any other issues with any of the previous labs. First direction for lab 5.1 is: Define primary company as Cloud DimensionsAs System Administrator, navigate to All > User Administration > Companies.Configure ...

Resolved! CSA Certification

I intend to write the CIS-ITSM certification but my CSA is expire. Is it possible for me to go ahead to write the CIS-ITSM exam without rewriting the CSA? ThanksChris

cagomuoh by Tera Contributor
  • 1174 Views
  • 3 replies
  • 1 helpfuls

Resolved! How Can I Transition into a ServiceNow Role?

Hey everyone, I’m currently working as a Service Desk Engineer with 3+ years of experience and have earned both CSA and CAD certifications in ServiceNow. Despite applying for ServiceNow Developer/Admin roles, I haven’t been getting responses. For tho...

schetry by Tera Contributor
  • 1888 Views
  • 3 replies
  • 4 helpfuls

On Demand Course Fees

These past few days, I noticed that all On-Demand courses have become free.First of all, I fully support this change, as it undoubtedly provides great convenience for those who want to learn ServiceNow.However, I also feel a bit troubled because I ha...

MoXiaosang by Tera Contributor
  • 488 Views
  • 1 replies
  • 1 helpfuls