Request for CSA Exam Voucher

[Jhansi_07]

I am a student who applied for the ServiceNow CSA certification program through the AICTE partnership. I have completed all the required prerequisites and learning paths, but I have not yet received my CSA exam voucher.

Could you please help me understand the process or let me know if I am eligible to request a voucher at this stage? If possible, I would like to request for my CSA exam voucher so I can schedule my exam.

Thank you for your guidance and support.

- Jhansi Lakshmi

[Dr Atul G- LNG · Accepted solution]

Hi @Jhansi_07 

We, as community members, can’t help much in this case. For this, you can log a Now Learning case with the team, and they can guide you further.

[Dr Atul G- LNG]

Hi @Jhansi_07 

Currently, only the training is free, not the voucher. For the voucher, you need to pay $300 plus taxes, which is expected, especially if you are not working with a partner company.

[Rafael Batistot]

Hi @Jhansi_07 

You need to complete the ServiceNow fundamentals ensure that you have received the completion badge for the required course.

The system typically displays a checkmark and a completion date next to the course.

Vouchers are usually issued automatically upon the successful completion of the associated course or learning path

Verify that your ServiceNow University account is correctly linked to your Webassessor account.
If you see a "Prerequisites Required" button instead of a "Claim" or "Start" button in the "My Vouchers" section, it means one of these conditions has not been met

[Nikhil Bajaj9]

Hi @Jhansi_07 ,

You need to either check with AICTE from where you completed your program or you need to check with ServiceNow. Whom to reach for which issue information can be found here:-

https://learning.servicenow.com/lxp/en/get-started-with-servicenow-university-resources?id=kb_articl...

If my answer helped you in anyways, please mark it- solution accepted.

Regards,

Nikhil Bajaj

[AndersBGS]

Hi @Jhansi_07 ,

Plase see this article that will give explanation: https://learning.servicenow.com/lxp/en/credentials/claiming-your-voucher-in-now-learning?id=kb_artic...

[Bhimashankar H · Accepted solution]

Hi @Jhansi_07 ,

I would suggest checking with AICTE. As you have applied certification program from AICTE.

One you complete the ServiceNow fundamental then you are eligible for CSA voucher.  

Thanks,
Bhimashankar H

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