Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Sample Quick Reference Guide (QRG)

MoinudeenA
Tera Contributor

Hi,

 

I am planning to prepare a Quick Reference Guide (QRG) for the Change Manager to learn Service Mapping implemented recently. Kindly share if any sample QRGs available or outline how a best QRG can be prepared for Service Mapping Usage

 

Regards

Moin

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

The best place is goto now create/ best partice website and there you find few quick link about same. Take that as base and use it.

 

Nowlearning.servicenow.com/nowcreate

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

Thank you Dr. Atul.

Tanushree Maiti
Tera Patron

Hi @MoinudeenA 

 

For any process Guide/Best practices, always check first Mynow.

 

https://mynow.servicenow.com/now/best-practices/assets/change-management-process-guide

 

Login  there->Search your document  and -> download

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti