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Seeking assistance in getting CSA Certification Exam Voucher

tushar16feb
Tera Contributor

Hello,
I am writing to seek your assistance with an issue I am facing related to my CSA Exam and certification.  

I have completed all the necessary prerequisites as per the instructions provided, but I am still unable to retrieve the voucher information required for my exam. I have carefully reviewed the steps and ensured that I have met all the criteria.

Could you please check my account and provide guidance on how I can access the voucher details? If any additional information or documentation is needed, please let me know, and I will provide it promptly.

I look forward to your assistance in resolving this issue at the earliest.

Thank you for your support.

Kind Regards,
Tushar

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @tushar16feb 

 

Practically, as soon as you complete the CSA training you get email from SN about voucher. if you did not get better log a Now learning case and team will help you. Dont be stress, it will take time but you will get voucher and now learning team is best solution here.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Nikhil Bajaj9
Tera Sage
Tera Sage

Hi @tushar16feb 

 

Please raise a case with ServiceNow. Whom to contact for which purpose, info can be found here:-

https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...

 

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

ServiceNow Rising Star-2025

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @tushar16feb 

Unfortunately, We will not be able to review your account.

 

Please raise a case with ServiceNow learning and the support team will be able to assist you on this.

 

Create a case in the Now Learning Case Management System. Refer below link on How to submit a case

 

Submitting a Support Case for Assistance 

 

Please refer the below article:

 

https://nowlearning.servicenow.com/lxp/en/get-started-with-now-learning-resources/key-contacts-for-t...

 

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra