Service Provider CIS Certification Voucher

[Henry Hartanto1]

Does anyone know how to get voucher for CIS Service Provider exam? Looks like I have to take Service Provider Architecture offered on demand (according to this link  https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/infographic/learning-...on page 13), but I can't find it on now learning. Any help is greatly appreciated. Thanks!

[Henry Hartanto1]

Thank you for the information Julie. I have completed those five required courses as you mentioned. So just to confirm, we have to wait until Service Provider Architecture is available through on demand before we can challenge the exam? 

[Julie7]

Hi Henry

You do not need to complete Service Provider Architecture because it's not available.  I think there is a bug in the system.  Can you try to enroll on this path and see if it prompts you for the voucher?

https://nowlearning.service-now.com/lxp?id=overview&sys_id=c3efc5ae1bdb0c101a9b415dee4bcb5d&type=path

Thank you
Julie

[Henry Hartanto1]

Hi Julie,

I have enrolled the path. Will keep posted when I received the voucher. 

[Vanh2]

Hi Julie, Henry,

I, too, think that there is a bug on this path. I went through the Service Provider path last week and did all the courses, including those on Saba and the newly added Service Provider Architecture. 

This is what's wrong : 

- I followed the 3.0 Service Provider Architecture course and completed 3.1.1 Service Provider Instance Strategies and 3.1.2 Service Provider Integrations, but 3.0 is not marked as finished. (maybe there is a 3.2 subcourse?)

- I completed the 6.0 Service Provider Troubleshooting on Saba but it doesn't update the NowLearning status.

I've just submitted a support case.

EDIT: NowLearning Support was super fast at resolving my issues. But course completion is now at 86% and there is no course content left for me to do. 

[TR5]

Hello julie7,

I have completed Human resources: implementation on demand (Rome) course.. also have unlock my badge, but still when i navigate to voucher info item on course, they directs me on My voucher tab on my profile, but there is no any voucher available.

i want to clear it out that my now learning account is already connected with webassesor.

i have opened a ticket also on now learning, but haven't received any update yet , i really want to give exam ASAP.

I'll really appreciate if you help me out to get my voucher.

i have received email too, but as you can see in screenshots there is no voucher available of CIS-HR

please reply me soon. i'm waiting for a positive response from your side

thank you