Service Provider CIS Certification Voucher

[Henry Hartanto1]

Does anyone know how to get voucher for CIS Service Provider exam? Looks like I have to take Service Provider Architecture offered on demand (according to this link  https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/infographic/learning-...on page 13), but I can't find it on now learning. Any help is greatly appreciated. Thanks!

[Henry Hartanto1]

We have same situation. I just got the response from NowLearning: 

"There was a mixup that caused some people, like yourself, to not receive a voucher code.

We are in the process of rectifying this. You'll receive an email from the Now Learning team once this issue is resolved.

Thank you for your patience!"

When I checked My Vouchers tab in NowLearning, they have added purchase voucher USD450 to take the exam.

[Vanh2]

Hi, indeed. I too, can purchase a voucher from the "My Vouchers" tab.

But the response you got from NowLearning leads to think that we are supposed to receive a "voucher code" instead of a "purchase voucher".

Do you understand the same meaning as I ?

[Mark Roethof]

Hmm strange that you are getting the option to buy a voucher?

Finally my case was handled, one additional message back and forth was needed, though it's closed now. And after a few hours, I received an automated email with a voucher code. I even applied the code already on webassessor to plan my exam.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[Henry Hartanto1]

Wow, that is so strange as I was also little bit disappointed as I thought it was voucher code (free) instead of purchase voucher (USD 450). Specially domain separation is new and does not has ILT like any other courses. 

[Vanh2]

Hi, greetings for the new year.

Just a small bump, do you have any news regarding this issue ? I can't seem to have any update from Support.

Thank you