ServiceNow Administrator Fundamentals Course module 2

richard1665
Tera Contributor

ServiceNow Administrator Fundamentals Course module 2 will not let me pass the "Instance Configuration" video to go to lesson 2, the lab (2.1.1). When I try to go to the lab a popup says "Complete the previous content to unlock!" I have rewatched video several times and redid the previous labs (1.3.1, 1.3.3), in case I missed something also. 

1 ACCEPTED SOLUTION

glideFather
Tera Patron

Hi @richard1665,

 

are there tick symbols for that content? 

 

I am enrolled to a different course but it will be similar/same to this:

 
 

Screenshot 2026-03-26 at 16.31.30.png

 

There are "In progress" tag or this for completion, can you ensure that you can see this? Please share how it looks..

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3 REPLIES 3

glideFather
Tera Patron

Hi @richard1665,

 

are there tick symbols for that content? 

 

I am enrolled to a different course but it will be similar/same to this:

 
 

Screenshot 2026-03-26 at 16.31.30.png

 

There are "In progress" tag or this for completion, can you ensure that you can see this? Please share how it looks..

Thanks, yes there were.

Course started working after logging out and waiting 24 hours.

Cool @richard1665! Glad to hear that you solved it, congrats!