ServiceNow Administrator Fundamentals Course module 2

richard1665
Mega Contributor

ServiceNow Administrator Fundamentals Course module 2 will not let me pass the "Instance Configuration" video to go to lesson 2, the lab (2.1.1). When I try to go to the lab a popup says "Complete the previous content to unlock!" I have rewatched video several times and redid the previous labs (1.3.1, 1.3.3), in case I missed something also. 

1 ACCEPTED SOLUTION

GlideFather
Tera Patron

Hi @richard1665,

 

are there tick symbols for that content? 

 

I am enrolled to a different course but it will be similar/same to this:

 
 

Screenshot 2026-03-26 at 16.31.30.png

 

There are "In progress" tag or this for completion, can you ensure that you can see this? Please share how it looks..

_____
100 % GlideFather experience and 0 % generative AI

View solution in original post

3 REPLIES 3

GlideFather
Tera Patron

Hi @richard1665,

 

are there tick symbols for that content? 

 

I am enrolled to a different course but it will be similar/same to this:

 
 

Screenshot 2026-03-26 at 16.31.30.png

 

There are "In progress" tag or this for completion, can you ensure that you can see this? Please share how it looks..

_____
100 % GlideFather experience and 0 % generative AI

Thanks, yes there were.

Course started working after logging out and waiting 24 hours.

Cool @richard1665! Glad to hear that you solved it, congrats!

_____
100 % GlideFather experience and 0 % generative AI