ServiceNow for Beginners: A Guided Playlist to Start Your Journey

[BillMartin]

When I first encountered ServiceNow, I did what most beginners do. I logged in, stared at the interface, and asked myself what exactly I was supposed to do next. There were menus, forms, and modules I did not recognize. I clicked through incident records, opened tables I did not understand, and watched the platform move faster than my learning could keep up. It felt powerful but overwhelming.

That experience is what inspired me to create something different. A learning path that speaks directly to beginners. Something clear, structured, and practical. That is how the ServiceNow Beginner Playlist was born.

The playlist was created with one goal in mind, to help anyone new to ServiceNow get started with confidence. It begins with the basics. You learn how to navigate the platform, understand the Application Navigator, and get familiar with the structure of tables, forms, and lists. These are not just features. They are the foundation of every app, process, and automation you will build in the future.

Once you understand how data flows through ServiceNow, we move into essential topics like users, roles, and access control. You will see how security is managed, how permissions are defined, and how to avoid common mistakes that can block access or expose data. Even if you are just starting, these lessons will help you build smart from the beginning.

In the next set of videos, we explore customizations. You will learn how to personalize forms, create list layouts, and use UI policies to improve user experience. We also step into automation with Flow Designer. No coding is required. Just logic, actions, and results. You will get a real sense of what it means to build workflows in ServiceNow.

The playlist also covers the Service Catalog, a key feature that many beginners want to master. You will learn how to build catalog items, attach workflows, and design request forms that trigger action. These skills are not only useful. They are expected in real ServiceNow roles.

Each video is part of a guided journey. No fluff. No guesswork. Just clear explanations and real examples. I take time to explain why each feature matters and how it connects to the bigger picture of the platform. Whether you are learning to become an admin, preparing for your first job, or simply curious about the Now Platform, this playlist was built to support your first steps.

If you are a beginner in ServiceNow, this is your starting point. The ServiceNow Beginner Playlist is free to watch and designed to take you from unsure to ready.

Watch the full ServiceNow Beginner Playlist now on YouTube and take your first step into the platform with clarity and confidence. Your journey starts today.

Click here to watch the playlist 

[SD_Chandan]

Hi @BillMartin ,

Amazing content ...!

[BillMartin · Accepted solution]

Hi @SD_Chandan ,

Thank you so much. I’m really glad you found it helpful!

Let me know if you have any questions along the way.

Cheers,
Bill

[Nikhil Bajaj9]

Hi @BillMartin ,

Sure, when time will allow, i would love to explore your playlist.

Regards,

Nikhil Bajaj