Tarefa 1 do simulador de avaliação: personalizar sua instância

[MarceloStampe]

I updated both settings as instructed, but the task validation still failed.

Can someone help me with this case? I honestly don't know what else to do.

Best regards.

[Nikhil Bajaj9 · Accepted solution]

Hi @MarceloStampe ,

Are you sure you followed step 1- impersonate with 'platform user'. Can you please share screenshot of full screen so that we can see if you impersonated or not.

If my answer helped you in anyways- mark it solution accepted.

Regards,

Nikhil Bajaj

[GlideFather · Accepted solution]

Olá @MarceloStampe,
sometimes it gets stuck somewhere, for that try to unimpersonate and impersonate again the "platform_user", then mark the two preferences off and on again.

If it doesn't help, tak try a different browser and/or delete your browser's cache, it solves a lot of ServiceNow problems as it is a cloud platform. 

After the above is performed, validate the task again. 

Let me know how did it go

[LuizGuilheV]

Marcelo, 

Muito obrigado! Consegui concluir aqui.