Trouble starting the Capstone project in my personal developer instance

louiserp
Tera Expert

I'm at the end of the ServiceNow System Administrator course, and am ready to do the Capstone project. The instructions say to complete it in my personal developer instance. I went to developer.servicenow.com and requested an instance. But when I go in, I get this screen:

louiserp_0-1734460128645.png

 

I looked at the detailed solutions that were in the course materials to see if there were more clues, but they start with navigating to All > ..... - I don't see that. 

 

I checked other solutions in the Community. One person said to click on my profile and switch to admin, but I don't see that, either:

louiserp_1-1734460344083.png

 

And when I view my profile, I see that I'm an admin, anyway:

louiserp_2-1734460394845.png

I'm really stuck, and I hope that in the future, ServiceNow will make this more clear, especially for those of us who are totally new to ServiceNow.

 

Thank you for your help 😃

Louise

1 ACCEPTED SOLUTION

Simon Hendery
Mega Patron
Mega Patron

@louiserp That's the App Engine Studio home page.

 

On the Developer site, click the button in the top-right corner to bring up a list of options under 'My Instance'.

 

Click 'Change User Role' and switch Usesr Role from 'App Engine Studio Creator' to 'Admin'.

 

Now when you click 'Start Building' you should see what you're expecting to see.

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7 REPLIES 7

Simon Hendery
Mega Patron
Mega Patron

Hi @louiserp 

 

When you're logged in to the Developer site, click on 'Start Building' and you'll be taken to the log-in page of your PDI.

louiserp
Tera Expert

Thank you for replying so quickly 😊

 

When I click on Start Building:

louiserp_0-1734461906533.png

The normal page, with SERVICENOW ALL FAVORITES HISTORY at the top flashes, but the it switches to this:

louiserp_1-1734462031704.png

 

I do not have the All option, and I cannot click on the logged-in user icon (CU, at the top right) to view or change anything about that.

 

Louise

Simon Hendery
Mega Patron
Mega Patron

@louiserp That's the App Engine Studio home page.

 

On the Developer site, click the button in the top-right corner to bring up a list of options under 'My Instance'.

 

Click 'Change User Role' and switch Usesr Role from 'App Engine Studio Creator' to 'Admin'.

 

Now when you click 'Start Building' you should see what you're expecting to see.

This also helped me.