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12-17-2024 10:35 AM
I'm at the end of the ServiceNow System Administrator course, and am ready to do the Capstone project. The instructions say to complete it in my personal developer instance. I went to developer.servicenow.com and requested an instance. But when I go in, I get this screen:
I looked at the detailed solutions that were in the course materials to see if there were more clues, but they start with navigating to All > ..... - I don't see that.
I checked other solutions in the Community. One person said to click on my profile and switch to admin, but I don't see that, either:
And when I view my profile, I see that I'm an admin, anyway:
I'm really stuck, and I hope that in the future, ServiceNow will make this more clear, especially for those of us who are totally new to ServiceNow.
Thank you for your help 😃
Louise
Solved! Go to Solution.

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12-17-2024 11:15 AM
@louiserp That's the App Engine Studio home page.
On the Developer site, click the button in the top-right corner to bring up a list of options under 'My Instance'.
Click 'Change User Role' and switch Usesr Role from 'App Engine Studio Creator' to 'Admin'.
Now when you click 'Start Building' you should see what you're expecting to see.

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12-17-2024 10:51 AM - edited 12-17-2024 10:51 AM
Hi @louiserp
When you're logged in to the Developer site, click on 'Start Building' and you'll be taken to the log-in page of your PDI.
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12-17-2024 11:02 AM
Thank you for replying so quickly 😊
When I click on Start Building:
The normal page, with SERVICENOW ALL FAVORITES HISTORY at the top flashes, but the it switches to this:
I do not have the All option, and I cannot click on the logged-in user icon (CU, at the top right) to view or change anything about that.
Louise

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12-17-2024 11:15 AM
@louiserp That's the App Engine Studio home page.
On the Developer site, click the button in the top-right corner to bring up a list of options under 'My Instance'.
Click 'Change User Role' and switch Usesr Role from 'App Engine Studio Creator' to 'Admin'.
Now when you click 'Start Building' you should see what you're expecting to see.
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12-31-2024 08:36 AM
This also helped me.