Unable to access ServiceNow University home page

[PrasannaK031438]

Hi Everyone,

When I log in to my ServiceNow university account, it shows a blank page. While I can access any other courses I have bookmarked, the home page of the University shows a clock icon. Is anyone else experiencing the same error?

[Bhuvan]

@PrasannaK031438 

Try to raise a case with Now Learning help center or contact your Learning Admin who should help to resolve the issue.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Jim Poisson]

Are you able to open a case using https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420? 

[PrasannaK031438]

Hi @Jim Poisson ,

I have just did. I am able to open a case with the ServiceNow . Thanks for the support.

[Jim Poisson]

Can you share that case number with me, so I can get some attention on it.

[PrasannaK031438]

Hi @Jim Poisson ,

Sure. CS8613762 is the case I have created with ServiceNow support.