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Unable to access ServiceNow University home page

PrasannaK031438
Tera Contributor

Hi Everyone,

 

When I log in to my ServiceNow university account, it shows a blank page. While I can access any other courses I have bookmarked, the home page of the University shows a clock icon. Is anyone else experiencing the same error?

21 REPLIES 21

@Jim Poisson  I am facing the same issue. 

 

Here is the snapshot: 

 

Shubham_Jain_0-1759468275238.png

 

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Shubham Jain


Can you open a case here (assuming clearing browser cache didn't resolve the issue) https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1000420 and send me the case number?

irfanuzzama
Tera Contributor

Hi @PrasannaK031438 

I am facing same issue as well. I tried different browser or in private-window but issue was not resolved. What I tried, just search any course name directly in web browser and then it will open and you can access your learning profile without any issue.

APARVERMA
Mega Contributor

Hi, 
I am experiencing the same issue. Is your issue resolved? Please guide.

 

Aliakbar
Tera Contributor

Yes I am experiencing the same