Unable to get a Developer Instance

Mannsåker · ‎04-09-2025

I'm trying to request an instance but am getting the following error.

My Reports Application disappeared and so I released my instance twice in the same day, trying to get it back. Perhaps this set off some kind of alert to prevent from requesting a third instance. I don't know who to talk to address this, however. Any input?

Thank you!

Ryan

Dr Atul G- LNG · ‎04-10-2025

Hi @Mannsåker

Hold on for a moment. Generally, new PDIs take time to load and should be ready soon. If not, there’s no option—your PDI doesn’t come with support for it. You might need to either release it or take a new one.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎04-10-2025

Hi @Mannsåker

Hold on for a moment. Generally, new PDIs take time to load and should be ready soon. If not, there’s no option—your PDI doesn’t come with support for it. You might need to either release it or take a new one.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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KolluriS · ‎06-28-2025

sir I'm unable to complete task 6 in micro certification (Xanadu) instead of getting dashboard over view I'm getting platform analytics as the main page and I'm unable to create dashboards please help to overcome the problem .

Dr Atul G- LNG · ‎06-28-2025

Hi @KolluriS

In the Yokohama release, SN merged and enhanced the reporting in Platform Analytics and I.E. However, the reasons mentioned in the labs do not match what's seen in the instance. Please follow the video to create the dashboard

https://youtu.be/UNnSPE2eP4s

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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