Unable to Login to ServiceNow University

akshayashetty · ‎08-01-2025

Hi All,

I recently switched to a new employer and I am unable to login to ServiceNow university after updating to new email ID. After I enter the MFA code, system keeps redirecting me to two different pages. Any thoughts on what might be causing this issue?

Jim Poisson · ‎08-01-2025

Can you DM me the email you're trying to login with as well as the previous one?

View solution in original post

Jim Poisson · ‎08-01-2025

Can you DM me the email you're trying to login with as well as the previous one?

Dr Atul G- LNG · ‎08-01-2025

you are fast today 🙂 Good morning @Jim Poisson

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

akshayashetty · ‎08-01-2025

Thank you 🙂 I have messaged you the details.

akshayashetty · ‎08-01-2025

Thank you Jim, it is working now 🙂