Unable to Register for CIS-DF Exam – Progress Record Shows Completed

[Aqil]

I am unable to schedule my exam. While scheduling exam, when I agree terms and policies, and click on the "Agree and Enroll" button then the following error occurs:
"The following error occurred: User is currently enrolled in or has already completed this course. Progress record state: Completed "

Please have a look on the status in the attached screenshot. I think that is causing the issue, and stops me from registering an exam.

[GlideFather]

Hi @Aqil,

it seems that you passed the exam without taking it 😄

COuld you navigate to these links and share with me what you see?

• Certified Implementation Specialist - Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))
• My Exams

If you still cannot resolve it, create a case from the ServiceNow Help Centre

Good luck

[Dr Atul G- LNG]

It says that you have completed the training module. Now you need to take the exam.

https://learning.servicenow.com/lxp/en/credentials/scheduling-your-exam-in-servicenow-university-via...