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Validate task button missing

alexwilson
Tera Contributor

Hey, I'm doing the eLearning course on welcome to service now and after opening an Instance i follow the steps but it and once I'm done I go back to the eLearning and it looks like it hasn't recorded any progress and there is no Validate button. looked around and i cant find anything to say why its missing. i cant complete any of the instance work due to this. 

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron

@alexwilson Try to log-out and login again from the Now Learning portal. If the issue still persists then you can raise a Now Learning support case to get this issue addressed.

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7 REPLIES 7

@dustinhensley Try creating a Now learning support ticket, they will help you out.

MH2599463797271
Kilo Contributor

What an amazingly horrible user interface.  There is no flow or logic to the navigation.

AravindEone
Giga Contributor
 
Validate Task button may be visible to lab instances for the specific course based on this image.