I hope you are doing well.
I recently took the CIS SAM exam through webassessor
The exam result is currently visible on WebAssessor.
however it is not appearing under my MyExam in my service now
I tried to check and update the webassessor email address field on the servicenow portal but the field no longer appears in my profile settings.
it has now disappeared so I cannot verify or correct linked email if in case that there is a typo. But it should be linked.
Could you please assist with:
- Confirming and linking my webassessor account to my servicenow certification profile?
- ensuring my exam record is properly sync so that I can retake the exam
Please let me know if you need any additional information. Thanks for your help. Looking forward to your guidance.
I also sent this message when creating ticket, not response so far
