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12-11-2018 01:40 PM
Hi,
I have a CSA certification (London) and now I am planning to take CIS - ITSM and was checking the learning path on partner portal which states :
SNOW Fundamentals --> SIm fundamental --> ServiceNow Platform fundamental--> ITSM Fundamental --> ITSM Management Implementation
And
CSA leearning path is
SNOW Fundamentals--> ITSM Fundamental.
Do I have to go through the entire learning path for CIS - ITSM if my CSA is still valid?
Thanks in Advance.
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12-12-2018 01:25 PM
yes, you need to attend both these classes and then apply to certify in Webassessor.
CSA it starting point, you have the prerequisites to continue the classes for a specific product line
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03-19-2019 11:23 PM
Hi Daniel,
Which 2 ITSM classes?
I have completed ITSM fundamental self paced course, what else should I cover